United StatesWith the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support. Using the Cox app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one time or recurring payment. ○ Check your data usage ○ Stay up-to-date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service We'll keep adding more ways to help you better manage your account.
Without fail…
Since the first time I’ve dealt with Cox communications roughly 10yrs ago, and still today they always find a way to NEVER have a consistent bill. Always have to call in about random, unexplained charges on your account and I really hate that it takes 1hr ever single time you have to call in about these issues. Signed up to get services for “$30/mo”, turns out they sent the wrong hardware, then wanted to charge me for someone to come out and run the new line (which they have not yet buried!!!!) and then sold me hardware on monthly payment, raised the cost of the internet to $45 from the original cost that sold me of $30… I get my bill last month and now it’s $55 and no explanation why. It shows the next one is nearly $130 now… again, nothing has changed since they installed services here. INSANE!!! Sounds like a scam.
United StatesReview on cox service
We are always having problems with service. Having to reset often. We as a neighborhood are always losing service. Sometimes it only my service. The money we have to pay you seems like we should have better service.
United StatesPayment police
Cox would have you arrested if they could if you didn’t pay your bill. Every day they’ve called, texted and sent an email to “remind” they didn’t receive a payment and than even sent an unmarked envelope to through US mail with a letter in red letters like it was the end of the world to pay them. Hahahaha
United StatesExcessive Fees
I need to look at other alternatives.
United StatesBad signal
Always bad signal and now is not working now is not working probablemente
United StatesOutages
We have outages several times a week. It is outrageous for the price we pay for internet
United StatesLauren Pettingill- loyal Cox Customer😰
Cox needs BETTER PRICES FOR LOYAL, LONGTIME CUSTOMERS(2-3 decades!), especially for seniors and disabled customers. If you can give me a better price, please contact me ASAP. Comparing your competitors and Cox's prices are pretty awful. Show seniors and disabled people you APPRECIATE OUR LOYALTY!
United States
Enhancements to Chat and Cox Mobile ServicesOther bug fixes and minor enhancements
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