The Tucson Electric Power mobile app makes it easy to manage your account anywhere at any time. You can check your account balance, pay your bill, review your hourly, daily and monthly energy usage, see the local weather and learn new ways to save energy. You also can report a power outage, learn about local outages and sign up to receive alerts about service interruptions that affect your home or business. Your mobile carrier's data rates may apply.
Poor app
I’m sure this app would be better if I could create an account. It doesn’t even give me the option to use my account number.
United StatesApp fails to sign in with Face ID and doesn’t let you use a password manager to fill password
App is poorly designed it fails to sign in with Face ID and doesn’t let you use a password manager to fill in your password, you can’t even copy and paste it. So if you have a long password, good luck signing in every time to pay your bills, you’re better off using the website to pay.
United StatesLet me sign up with my account number!
It’s impossible for me to register my account through the app. You have to type in your address and hope it matches whatever they have you registered for in order to sign up. WHY CANT I USE MY ACCOUNT NUMBER THAT I ALREADY HAVE?!
United StatesPractical
The app it’s so easy to access with face recognition. No need to mail or drive around to find a payment process store. With this app I am able to see all the essentials of my account and balance. Being able to make arrangements when needed it’s great. I love to get notifications during monsoon season when my neighborhood has power outages.Definitely, it will benefit from having one time payment option to pay a balance with my credit card not just my bank account.
United StatesTerrible
Can’t log in on the app but on my computer it’s fine. How is this app so bad?
United StatesUnable to Use
TEP customer looking for easy app to view usage, pay bills. Can’t even register and get it to open. Please fix or create a better app and experience for your customers. Thank you.
United StatesIt’s alright
It could definitely be more fine tuned for a better user experience. It bothers me that when you make a payment it takes several days for them to actually take it. I pay bills using other apps and it generally comes outta my account the same day.
United States
• Improvements made to Budget Billing and Auto Pay • Security improvement made so your bank nickname cannot contain your bank account number
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