NYP Connect is a health app that brings medical care and services right to your fingertips. NYP Connect connects you with experts from Weill Cornell and Columbia, 7 days a week, for health needs such as virtual urgent care, video visits with physicians, medical chart and record information, and more all on your mobile or tablet device. APP FEATURES: Find a Doctor: Looking for a new health care provider? Find medical care based on specialty, location, health insurance, and even language. Connect to the NYP Patient Portal: Already a patient? Virtually manage your health care. Schedule doctor appointments, access your medical records, message your doctor, check test results, pay bills, and more. Virtual Urgent Care: For non-life-threatening illnesses or injuries, connect with one of our Emergency or Pediatric Emergency Medicine Physicians from Columbia or Weill Cornell Medicine through a live video chat 7 days a week between 8:00 AM and Midnight. Video Visits: Skip the trip to the doctor’s office and video chat with your doctor instead. Telehealth visits are a quick, convenient way to communicate with your healthcare team to address your medical needs. Health Matters: Stay up-to-date on the latest science and medical breakthroughs, care and wellness news taking place at NewYork-Presbyterian. Hospital Guides: Enhance your visit or stay at any NewYork-Presbyterian hospital. Access important phone numbers, transportation & patient guides, navigation tools to help you find your way around, and more.
Excellent App.
Excellent app can find everything you need.
Crashes after last update
First it was Weill Cornell patient portal app that stopped working after its last update. Now the NYP only crashes when I try to open after its most recent update. I can't access my patient portal info with either app now. Plus I can't even access SUPPORT here. Nothing works except the option to write a review. So here is your review.
Consult apple engineers to simplify
Keep it simple
Great easy to use app
This is one of the best examples in servicing the healthcare digital patient. One suggestion, it would be really interesting if when you are searching for a doctor, at any point in the flow when specialists appear the occupation title would active a “I should go to this Dr. If I have ….. so helpful since so many with have insurance that allows them to make appointments without referral.
Unusable
Good luck with this. You’re better off managing bills etc. by phone and mail. It’s 2023 and your app can’t save a password or interface with Apple Pay. Embarrassing.
Connection issues at times
The app usually works great but there are times where there’s no access to it and then suddenly you’ll check it and it works.
Glitchy!!
After entering my user/password, I repeatedly receive ‘LOG IN ERROR! Password can't be empty. Please enter your Connect password.’ !!! Any use of the app requires customer support password reset assistance!!
May 4, 2024
May 3, 2024
May 2, 2024
- Find a Doctor search filters reviewed and refined - Connect login screen Forgot Username and Forgot Password option added - Connect login passcode login UI improved.
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