category
price
Freestore
Reviews
4.6 (77.6K)
United States
Description
ACCESS HRA mobile - your benefits on-the-go! View Case Details and EBT Balances The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. View Appointments The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet. View Payments The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days. Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency. View Accepted Documents The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted. Profile Information The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need. Additional Information You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices. ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
Category Ranking
Review Breakdown
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Reviews
App hasn’t been working for awhile now
Don’t know whats going on but this app isn’t working and hasn’t been for awhile. I need to recertify and can’t. I’ve always did on this app and now it’s not working. Horrible!
oraiabellaSat, Apr 27, 2024
United States
Excelente
Service
Arizik23Thu, Apr 25, 2024
United States
Mr Albeneric Reyes
I am
I Love the PThu, Apr 25, 2024
United States
Government hacking app
This app is used to hack your phone! Only properly works if you have home WiFi connected!! Outside of that you can’t login or do anything. Also in the setting you can’t choose to not allow them to access certain information! It does it automatically!! Beware of the your information being HACKED!!!
f***tikTOK31$Wed, Apr 24, 2024
United States
Good app
I love this app it help me alot
Nassy foreverWed, Apr 17, 2024
United States
Trash customer service
They make customers wait for more than 2 hours to speak with a representative, that’s ridiculous.
MMPPP SuazoWed, Apr 17, 2024
United States
Alerts
Can’t download anything
Gee$212Mon, Apr 15, 2024
United States
Download & Revenue
About
Bundle Id
gov.nyc.hra.SelfServiceMin Os. Version
12.0Release Date
Fri, Mar 17, 2017Update Date
Sat, Dec 9, 2023Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
76.81MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
English, Arabic, French, Korean, Russian, Spanish, ChineseSupport
What's New
version
4.2updated
4 months agoMinor bug fixes and enhancements
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