Healthfirst members can: • Search for in-network care providers by specialty and location. • Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more. • Access their digital Member ID and save, email, and text it. • Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender. • View membership information. • Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video. • Contact Healthfirst Member Services to get answers to benefit questions. • Get instant notifications on their device to stay in the know, learn about new features, and more.
Login problems
After the last upgrade. Please fix.
App not working
Won’t let you sign in
App never works
It never lets me log in, if it does then I can never pay my bill. Who has 40 min to sit on the phone and pay a bill each month??
Criminals
Stay far away from this company especially if you’re pregnant or planning on having a child. They randomly cancelled my families insurance and have created a cluster mess of errors that for some reason I have to fix their incompetence. The app is great if you’re an already existing member, if you’re a new signup the app doesn’t help. You are much better off paying out of pocket and going bankrupt or starting a go fund me than using Healthfirst. The fact that they can continue doing business the way do shows what a horrible path this country is on.
Private
The United States President gave me orders. When I get back to him & tell him how I’m being treated. I’ll probably get the healthcare I need so I’m the meantime The ARMY gave me orders to get the Cyst taken out of my spine…. It’s not Cancer Drs have tested it & found it to be a pimple that needs to be popped. With a needle. Super scary. I don’t think New York has the Money to even help me, I probably have to Join the Army again.
Aplicación
Le quiero abrir la app a mi hija menor de edad y no me permite ella tiene seguro con ustedes
Glitchy App
What is the purpose of having the option of paying your bill through the OTC website when you can’t even use it on your phone about 2/3 months ago that option was able to be used to pay.Today I went to go pay my bills with the OTC card you’re not able to use the app on my phone as ofwhich is July 14 2023 and is right back to you have them to use a actual laptop computer. This needs to be fixed ASAP.
• Technical improvements and upgrades to ensure the quality of our app
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