Doctor On Demand

Doctor On Demand

Video doctor visits, 24/7

App Report, Market and Ranking Data
price
Free
Reviews
4.9 (108.6K)
United States United States
Description
Video doctor visits, 24/7
Connect face to face with a doctor, psychiatrist or psychologist through video on your iPhone or iPad. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.

Doctor On Demand by Included Health’s providers are licensed, board-certified and US-based. With an average patient rating of 4.9 out of 5 stars, our physicians, psychiatrists, and psychologists have experience across many specialities.

From colds to cholesterol, our providers can treat hundreds of issues online through video. Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and may recommend treatment - including prescriptions and lab work, if needed. Doctors can also access your vitals, such as temperature and blood pressure, through our integration with Apple's HealthKit. If your employer or school requires a doctor's note, one can be provided.

Doctor On Demand by Included Health also offers a private space to meet face to face with a psychologist or psychiatrist through video. Choose from a diverse group of therapists and work with them to address what’s important to you from the privacy of home. You can also take a free mental health assessment to find out if you will benefit from talking to us. Our therapy and psychiatry appointments are available in as little as two weeks, much faster than finding a traditional provider.  

Here are some examples of how we can support your full mind and body health:

-Cold & Flu
-Urinary Tract Infections
-Sinus Infections
-Acne, Rashes & Skin Issues
-Screenings for High Cholesterol, Diabetes & Thyroid Issues
-Headaches & Migraines
-Allergies
-Depression
-Stress & Anxiety
-Grief & Loss
-Prescription Refills 

Doctor On Demand by Included Health lets you avoid the hassle, wait and cost of a walk in clinic, urgent care or ER.  You can chat virtually through video with a doctor 365 days a year–weekends and holidays included. 

Below are some frequently asked questions about our app:

When are doctors available?
Our physicians are available, on call, and standing by 24/7/365, weekends and holidays included. You can see a doctor immediately or schedule a visit at your convenience. If you would like to see a psychologist or psychiatrist, you can schedule an appointment 7 days a week.

Is insurance accepted? How much does a visit cost?
Our services are available with and without insurance. We also partner with many top employers and health plans to reduce your cost. See exactly what your visit will cost before you connect. 

Who are the doctors?
Doctor On Demand by Included Health's trusted, US-based, board-certified physicians, psychiatrists and licensed psychologists have an average of 15 years experience and come from diverse backgrounds with a variety of specialties.

How does it work?
Connect face to face with a medical doctor right from your phone in as little as five minutes. Just like an in-person visit, the doctor will take the patient's history and symptoms, and perform an exam. Doctor On Demand by Included Health also offers a private space to meet with a psychologist or psychiatrist through a video visit from the privacy and convenience of home–or anywhere you are.

What can you treat?
From colds to cholesterol our medical doctors can treat hundreds of issues, including cold & flu, urinary tract infections, allergies, headaches, sprains and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Doctor On Demand by Included Health’s psychologists and psychiatrists can see you for anxiety, stress, depression, PTSD, trauma and loss, relationships, postpartum and behavioral therapy.

This service is available nationwide, in all 50 states and the District of Columbia.
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Reviews

Waste of Time

I had a visit with a provider with this app because it is fully covered by my insurance. While I appreciate this as well as the convenience of telehealth, I was dissatisfied with my visit. I wasted 45 minutes trying to get prescribed a medication that is 1. not a controlled substance and 2. I have the paperwork to prove I was prescribed it before. I was told by the provider after a 45 minute visit that I would have to have my medication managed by an in-person provider. If that is the case, then why did I waste my time talking to a telehealth provider? I will be taking my business back to SonderMind as they seem to take their patients a bit more seriously.

B1ack_1ceTue, Apr 16, 2024
United StatesUnited States

Glitchy

The app sometimes won’t let you get on for your appointment and then they won’t give you your money back for a no show. When it’s there fault

Man2182Mon, Apr 15, 2024
United StatesUnited States

Warning for the Therapy

I do not recommend turning to this app seeking therapy. I will say I have seen a few therapists on this app now and the best it got was surface venting. My first two therapist were okay, the last two straight up rejected me with no explanation. In addition, I still have no explanation from the support team or provider, nothing. There is no way of reporting or even rating providers, only opening cases with their support team (which I will say have been helpful for me in the past), and have still provided no real reasoning as to why these last two therapists rejected me when it happened, I was simply informed that my appointments were cancelled and my money refunded. I also had a straightforward and good experience with my psychiatrist I saw on this app to fill in the gaps for getting approved medications like my beta blockers for performance anxiety. Being dropped by my second therapist from this app after having been on the books for over three days and they cancelled my appointment an hour before my scheduled time is not okay and unprofessional. This also after trying to set up with a therapist before them only to met with being told not to see them again either after having connection issues and them also cancelling trying to set up a second appointment. I am beyond disappointed, frustrated, and sad because it was one of the only affordable options I had at my disposal to be able to talk to anyone with a discount as an Instacart shopper for their shorter therapy times. Being in such a bad place mentally these rejections from those who claim to want to help has been that much harder to heal from low self-worth and abandonment issues. Look elsewhere for therapy please, if I can help even one person in a similar position to mine not waste their time/money/disheartenment on this hollow and under developed chunk of what they’re supposed to provide. I am again speaking on the therapy options provided, as I have not used the app for routine checkups or the like, and that part of it may very well be up to snuff, but your risk in a vulnerable mental state is high to turn to them for any significant and true help for therapy.

ImTheDoctorNowRunMon, Apr 15, 2024
United StatesUnited States

Appreciation

Theres tons of apps out there that will ONLY chat with you about your symptoms, but on Dr. OnDemand, it may be embarrassing facing them in your PJs but it's convenient rather than lining up in Urgent Care. They also make sure that your insurance covers the visit before letting you "pay" for the visit.

AkiChan01Sun, Apr 14, 2024
United StatesUnited States

Used to love it

I used to love using this app. Now it crashes, it does not detect my insurance have 8 profiles keeps asking insurance question and just doesn’t work.

Marlen_CFri, Apr 12, 2024
United StatesUnited States

Need better doctors

Ive had therapists straight up tell me to find someone else to deal with me after ONE visit. My one and only psychiatrist was good but the few therapists i had were jokes. One visit and they wouldnt accept me as a client again. One accepted a second appointment only to tell me “again, you need to find a new therapist.” I was furious with this app.

c0ziiThu, Apr 11, 2024
United StatesUnited States

Dr on Demand is excellent

Excellent app and excellent service from the privacy of my own home !!!

Chana9799Wed, Apr 10, 2024
United StatesUnited States
Download & Revenue
DOWNLOAD 30.4KMar 2024Worldwide
REVENUEN/AMar 2024Worldwide
download revenue
About
Bundle Id
com.doctorondemand.doctorondemand
Min Os. Version
14.0
Release Date
Tue, Oct 1, 2013
Update Date
Fri, Mar 8, 2024
Content Rating
17+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
105.34MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
Supported Languages
English
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Apr 29, 2024
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What's New
version
3.76.2
updated
1 month ago
We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected].
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