Premera MyCare offers members a single point of access to the in-network, virtual care options available in their plan. The app provides timely and personalized virtual care experiences in the following areas: Primary and urgent medical care Mental health care Substance use treatment Health management such as diabetes care and physical therapy Primary and urgent medical care Get on-demand, text-based and video-based care from board-certified doctors for common conditions, including (but not limited to): Cold, cough, and flu Urinary tract infections (UTI) Muscle sprains and strains Seasonal allergies, asthma, and respiratory issues Skin conditions, rashes, bites, and sunburn Nausea, stomach flu, and gastroenteritis General health questions Mental health Be your best self with convenient access to text- and video-based talk therapy. Access to psychologists and medication management is available. Substance use Access kind and respectful virtual addiction care to help you feel like your old self again. Address alcohol use disorder, opioid use disorder, and other addictions through virtual therapy and other treatment. Physical therapy Conveniently prevent and treat pain from anywhere. Get a video consultation with a physical therapist and a personalized plan with guided exercises. Note: Premera MyCare is not for medical emergencies. If your condition is life- or disability-threatening, call 911 or go to an emergency room. Refer to your benefit booklet to see whether your health plan includes access to Premera MyCare. © 2024 Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County. Premera Blue Cross HMO is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Washington State, excluding Clark County.
Nurse lines always waste 30 minutes of my time then
Nurse lines always waste 30 minutes of my time then tells me to see a doctor. Always 100 questions, why save the answers about my medical history instead of spending 15 minuta on the phone about it, then 15 min in current systems, the 1 minute on telling me what to do is ALWAYS binary (1) go see a doctor, (2) wait a few days and go see a doctor.
Log in does not work
App does not work. Website does. just use MyChart!!
Timed out every appointment
First off anyone using this app isn’t in good health and isn’t feeling their best. When we aren’t feeling great we want things to be simple and easy. This app seemed like that with the on demand doctors. Well this app isn’t that. I just wasted over an hour trying to get an appointment setup with a doctor. Every time I would put all of my info in only to be kicked out when I hit the final submit button to send my symptoms to a doctor. The app doesn’t work. They now have my card info and other personal information despite not even being able to provide me with their advertised service. I’d give the app a 0/5 if it were possible. Truly a waste of my time, urgent care would be faster and just as cheap.
Teladoc doesn’t load
Click primary care, tries to load Teladoc, crashes and returns to previous page.
Worthless
I can NEVER login. I continually get the “something went wrong. It’s not you, it’s us”…error. I then have to use a browser. I’ve deleted and reinstalled so many times. I’m now deleting forever.
Sign in to teladoc
How do I link and existing teladoc account in the MyCare app. In the my care app it keeps asking me to activate teladoc but I already have an account.
Not working
First time I’ve used the app and it’s not working. With no other telehealth options I’m extremely frustrated. What’s the point of a benefit if it’s not useable.
//premeralistens.com.Like the Premera MyCare app? Please rate it!
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