United StatesKeeping up with your everyday health needs shouldn’t be a chore. ZoomCare makes it easy to get the care you need, when and where you need it, so you always feel as amazing as you are. 1. SCHEDULE same-day visits with board-certified providers delivering urgent, primary, emergency, and specialist care. Delivering care at over 60 neighborhood clinics across Oregon, Washington, Colorado, and Idaho. 2. CONNECT with a ZoomCare provider virtually—wherever you are. Receive medical diagnosis, treatment, prescription medications, refills, and referrals through VideoCare—all from the comfort of your couch. 3. ACCESS your medical records and see your visit history, doctor notes, and labs all in one place. Easily manage your payment, insurance, and contact info. We're focused on a single goal: reinventing #healthcare to put people in charge of their own #health. No more waiting hours in the waiting room or weeks for an appointment. ZoomCare offers truly ‘waitless’ same-day appointments that always start on time—in your neighborhood and in your pocket.
No medical doctors
I live near a major city, and at all Zoom Care locations, on weekdays, I see only nurses, licensed physician assistants, and naturopathic doctors. Zero medical doctors. There are private urgent care clinics, with full-time medical doctors, that are probably a better alternative. You will likely pay something comparable for a visit either way. Also, ZoomCare seems to have removed the ability to schedule an illness/injury related appointment.
United StatesSTOP LOGGING ME OUT
I have to log in each time I use this irritating app. I should just delete it and access the mobile website, there’s little reason to use this.
United StatesTerrible app-doesn’t work
This is the worst app. It previously worked great until about a year ago. It never works to schedule an appointment, claiming they don’t have clinics in the area-although I select a city in their drop down and have tried the use my location feature. It’s a beyond frustrating user experience.
United StatesHorrible UI
You can schedule your child’s appointments, but then there is no way to see you child’s appointments or to cancel them. It is likely that insurance for dependents is also not remembered. Epic fail.
United StatesLack of connectivity to Apple Health
I’ve been using ZoomCare for almost 10 years and the app almost as long. Considering how long this app has been out and the service has been around, it’s inexcusable that there’s no integration or connectivity to Apple Health. Since their offices run on Apple products, you’d think they would have worked with the Health app from the start. A use another health provider along with ZoomCare and their app integrates completely with Health so I can easily share my records. ZoomCare doesn’t share so I have to download my records from the desktop site if I want to share it with another health provider. This leads to me having the verbally bridge the gap with medical providers when I’m being seen.
United StatesLast update
Since last update app force closes. Can’t set appointments through app anymore due to constant force closing
United StatesGood when it works, but MAJOR issues.
I’m on iOS. Running the most recent app update and most recent iOS system. The app has really great potential, but it’s pretty useless for me right now. This most recent update has left the app’s “get care” screen broken and glitched. I can only filter by clinics by city. The option to search for a particular specialty isn’t there. I can only schedule for general injury/illness because the option for selecting anything else just doesn’t show. If I select the “more information” option, it overlays the text across the main screen with no background. That additional info is essentially illegible. The pop up seems to be broken. It also won’t save my insurance information on the app so I have to select the “uninsured” option to make an appointment. It won’t save payment cards either. This app could be incredible, but these glaring issues make it unusable. I hope the developer addresses things soon, because there isn’t a point in my having the app right now with its current state. Update: Sep 2nd, 2023 App is completely unusable on iOS. It starts up, loads then crashes. I don’t know who they’ve got making this app but it’s just progressively getting worse.
United States
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