Savings start here: Get the free Surest app. With the Surest health plan, prices for doctors and health services are available on the app, so you can compare options. See where you might be able to save money by selecting a different provider or service location, then decide what’s right for you and your budget. You can also see current claims info in the app, and easily access your digital ID card. Plan highlights: • No deductible • See clear copays in advance • Access the broad, national UnitedHealthcare network • Lower prices indicate providers evaluated as higher-value, based on quality, efficiency, and overall effectiveness of care • Generally, your copays are bundled so you pay a single price Get the most benefit from your benefit. Download the app today.
Bad insurance
$650 for an outpatient upper endoscopy is insane United healthcare rather you die than let you get a needed biopsy.
inaccurate information
terrible customer service
It supposed to work, right?
At some point I’d like to fine a provider that is actually located anywhere geographically near me. I’d like to find results for anything I’m looking for. I hope you pay your customer service overtime for the amount of phone calls it’s going to take to get any answers. This app is garbage
No Touch ID
I like having Touch ID and many apps have it including my current insurance company. But we are switching to Surest and the app does not have that feature. Update - thanks to sone prompt feedback from the developer I learned it does have the feature. I used this app recently after a recent Dr visit and everything is working flawlessly. Review has changed to 5 Star.
Simple and clear.
I love how I can see exactly what it’s going to cost - and what’s included.
Phone-only app/copy-paste account number
Please add the capability to copy/paste the (ridiculously long) account numbers into another app. And please create an iPad app.
Worst app EVER
This app is trash, you can’t filter providers by “accepting new clients”. Most of the providers don’t even have a phone number listed just addresses and when I reached out to costumer service they provided me with some phone numbers to various providers and the numbers were incorrect. It’s a headache to navigate.
We fixed a bug that was preventing some members from seeing provider details after filtering search results by specialty. This was specifically impacting 'Otolaryngology (Ear, Nose, and Throat)' specialists. All specialty filters are now working as expected. Additionally, we made some changes to the experience when viewing an archived policy. The search location field will now be disabled and there will be an "unavailable" label.
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