Michigan Blue Cross® members, use our app to log in, find a doctor and see your account info. With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can: -- View your deductible and other plan balances -- See what services your plan covers -- Check claims and EOBs -- Check your HSA and FSA account for users that use our Health Equity partner -- Pay your plan bill for users with non-employer coverage -- Find doctors and hospitals in your network -- Select and view your Primary Care Physician -- Get access to care including our 24-hour nurse line and telehealth -- Have your virtual ID card handy -- Compare quality ratings for doctors and procedure costs -- Research drug prices and coverage requirements -- Contact customer support -- Take your health assessment and other wellness services -- Use our Virtual Assistant to answer questions 24/7 -- Keep your secure account info updated. -- Use biometric login for faster login The app supports most of our plans, but not all. If you’re one of these members, the app won’t work for you: -- FEP members with a PPO plan -- MESSA members -- Blue Cross Complete (Medicaid) members Questions about the app? Please visit bcbsm.com/app © 1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
Not all Services Work
I am able to do all kinds of things on this app, like view my claims, see my deductible and out of pocket max balances, but the one thing I wanted to use it for was to find a doctor. That option doesn’t work.
Problems
Many times when I tried to look for information on the app, there is a problem, and the message says sorry there’s a problem try again some other time. So the App won’t open. I need to access the information at the time not at a different time! When there are updates, it’s hard to figure out how to use it to get access to the data that a person needs to see!
App
This app does not work very well. IT IS AWFUL. Every time I try to get in to this app there is a problem. If you have to get a code from them you might as well forget it. BCBS needs to do better insurance is an ungodly price they need to fix this issue for their customers.
WELVIE
I’d like to know why the second opinion option program is advertised on the BCBSM website when the program is no longer available to member. I called the phone number displayed & was told by a representative that BCBSM NO LONGER HAS ANY AFFILIATION WITH WELVIE. It seems that the website manager is not updating the site.
Fix landscape
Tablets being able to access landscape mode when rotating device. Fix that
Poor app
Very slow. Poorly organized.
EOB online statements
This is a quick access tool but we are unable to print copies of our statements for other purposes. I attempted to reach out to find out how I could print them and was unable to get help because the online messaging is so limited.
- Added two-step verification for additional security - Bug fixes and performance improvements
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