The new ADT Control app delivers on ADT’s commitment to provide new and innovative ways to help protect what matters most. More than a smart app, ADT Control app is the new interactive service that seamlessly connects the key devices in customers’ homes on one platform—so they work together and work smarter. ADT allows customers to control the security system, locks, lights, garage doors and thermostats, watch video and get alerts from a single screen.
Horrible service Do not waste your money!!!!
I absolutely hate this service. It is awful. It never goes off with an actual purpose. There’s so many false alarms that wake me in the middle of the night. Customer service is no help either. Awful company awful service!
United StatesWhere is scheduled arming
Apps ok other than the fact that it doesn’t allow for scheduled arming. So you have to go to ADT’s website. Super lame. Get with the program ADT. No one wants to have to go to a website to do this.
United StatesLost
My phone just lost the app. How do I get it back?
United States“Support” function does not work.
“Support” function does not work. Clicking the support menu just makes the app hang.
United StatesSensors
Sensors work sporadically in my basement, dining room, and living room.
United StatesHorrible
I wish I could give zero start . We spent a week at time without having video saved and the live video arrived very late. we have to keeping deleting videos every week because video storage is very short. We had a guardian in Central Texas and it was incredible, unfortunately there isn't one in Houston. We are definitely canceling this service.
United StatesPoor design
I’ve been using this app for years and it just keeps getting worse and worse. It frequently crashes does a poor job of controlling anything and is difficult to manage even for the most sophisticated user. ADT has continued to disappoint with technology that doesn’t keep up with their competition.
United States
• Performance enhancements and bug fixes
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