United StatesOne of the big reasons iPhone and iPad users are so devoted is the easy, intuitive integration with thousands of dependable and easy-to-use apps. That's why the Brinks Home Security app is so appealing: It lets either device control almost every function of your home security alarm system and smart-home automation. The perfect interaction With compatible equipment and interactive functionality from Alarm.com, the Brinks Home Security app lets you manage your home from virtually anywhere. Go beyond the traditional home security alarm and add home security cameras, lights, locks, thermostats, garage-door openers and other devices to your system. After that, all it takes is a swipe or a tap to control your security and home automation devices and be aware of what s happening at a moment's notice. More than basic security The Brinks Home Security app allows you to interact with your home security alarm system whether you're upstairs or uptown. Use our smart home solution to arm or disarm your system, lock or unlock doors, check the garage door, or use a video doorbell to see who s there. There s no need to worry about forgetting to secure your house; just check it from wherever you are. An extra set of eyes Home security cameras are a popular addition to Brinks Home Security. Live or recorded video let you know what's going on while you're not home. It's easy to keep an eye on kids, pets or property. Energy management Smart thermostats are popular not just for convenience but for energy savings. Control your thermostat remotely, set up a schedule that fits your lifestyle, or let your thermostat determine your patterns and adjust accordingly to maximize savings. Control your lights Remote management of your lighting is another great way to save energy. It's also a proven deterrent to would-be burglars, since they like it when no one's home. Keep them wondering by setting a schedule or by turning lights on throughout your smart home when it gets dark and you're running late. Just the beginning Geo-fencing, which uses your location to automatically take useful actions while you're out. These range from real-time notifications such as a garage door that s been left open to functions like adjusting your thermostator turning on your lights. Just define a circular "geo-fence" in your Brinks Home Security app and let your smartphone do the rest. Real-time email, text, and push notifications for potential emergencies, such as home security alarms, break-ins, and equipment failures. Notification for specific events, such as when your kids get home from school, or when your housekeeper or petsitter are in the house. Note: This app requires you to have a compatible smart-home system and interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.brinkshome.com for more information.
Anne Wells
The worst possible choice out of the 3 other competitors. They refuse to refund my money, I’ve paid for system 2 times in full. They’ve made 2 unauthorized charges on a credit card. Now I’m being penalized for paper statements, I’ve never seen a paper statement. Ever ! So, it’s unfortunate that I had to fill in one star, the other activities that continue to happen are unpardonable.
United StatesTerrible
The app will ask to setup a 2 factor system and almost force you to do it - which is counterintuitive in case of an emergency! It has delays in capturing videos and doesn’t always catch movements. The app has had updates so many times that simple features like sending videos from less than 24 hours ago are no longer available. Several times I’ve “armed” my home on the app and it doesn’t arm in the actual system.
United StatesIt could be much better
What I love about the service/app/doorbell is when it goes out due to weather (which it should not) it reconnects itself. Coming from using Spectrum/Ring that’s a plus. The Con is just like ring it does not record every frame, takes a long time to load when checking to see whose at the door, it’s not safer but more convenient to just look out of the window. As with most things they work great in the beginning. I haven’t purchased anything new except more WiFi, but of course the advice is always the same, it’s not the alarm it’s your internet provider. 😑
United StatesBrinks mobile app
Camera view is static vs actual/live. Only activates when I select play. Maybe that is by design. Settings feature also freezes often. Called tech support which isn’t available until 7am, but the time zone isn’t mentioned. Tech Support should be available 24/7. Brinks may not be the best option for home security. May securing money is its optimal market offering. I am disappointed.
United StatesSecurity
Great information and easy to understand
United StatesHorrific
App doesn’t work well. Pop ups interfere. The two factor authentication is faulty. Not user friendly. If I wasn’t locked into a contract I would switch immediately. Awful.
United StatesSystem is poor. App lacks support
An 800 # and a list of documents to read… that’s all the support you get from Brinks. Our alarm went off last night and no one from the monitoring service called us. I have to wait until Monday when the support 800 # has people working to call and ask why they didn’t do the core of their job on Saturday night.
United States
Minor Bug Fixes and Enhancements.
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