United StatesKeep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
App update is not good.
Updated the App. Bad move. The rules are gone. The contact button just clocks. The automation button just clocks.
United StatesApp has poor functionality, recording rules, and support links often do not work
Poorly written, contacting support, and also changing recording rules often does not work and just hangs.
United StatesSettings in this app are terrible.
Most of the time you cannot control any of the features in the account, settings or about section. I totally regret getting this system.
United StatesHorrible Service
We purchased this Service Months ago and it’s absolutely horrible!
United StatesNo support help
Radio not responding for days. I put in a ticket and haven’t had any help resolving the issue. On a normal day I would like to give a 5 star, today I can’t say I would.
United StatesCharlene
This app could use a panic button, you are not always at the screen to hit panic, I think they should as one to the application
United StatesThe app is just bad
App is poor. Wheel of death too much; it takes too long for cameras to pop up when you click on them. Also, To adjust camera settings you have to first click on three tabs. For example, let’s say I was not to pause recording, I have to click 4 different tabs to make that happen. It gets redundant and takes too long, it should be just bang bang, done. Setting the parameters is a nightmare, you have to drag where you want your borders, which is fine, but the app is not sensitive to you trying to click on your screen and drag the border, so you constantly have to just do an entire reset and then try again and hope to get lucky. If the border is up in the corner (or edge) of the screen on your phone, you can’t click on your screen (and hold it down) and drag it; it’s just too close to the border of your phone, so you have to reset it. This is silly because you can drag it there, but then you can get the app to recognize you’re trying to drag it back or something. It’s so time consuming and annoying. Horrible quality. Needs to be redesigned by a better tech team.
United States
• Behind the scenes improvements to power future features. • Minor UI enhancements and bug fixes.
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