The Xfinity Authenticator app helps keep your information safe even if someone gains unwanted access to your Xfinity ID. This extra layer of security helps prevent anyone who does not have your permission from signing into your Xfinity account. Authenticator works with our Two-Step Verification, so it's easy to approve sign-in requests with Touch or Face ID. Xfinity Authenticator is available to all Xfinity customers. Key Features • Receive a push notification when unrecognized devices attempt to sign into your account • Easily approve sign-in requests with Touch or Face ID • Verify your mobile phone number and personal email address • Securely create Two-Step Verification codes from most supported providers • Manage sign-in requests from multiple Xfinity users and third-party accounts on one device Requirements • Xfinity ID • Verified mobile phone number and personal email address Get Help Signing In • Create an Xfinity ID: xfinity.com/getstarted • Look up your existing Xfinity ID (email, mobile phone, or username): xfinity.com/id • Reset your Xfinity password: xfinity.com/password • Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference
Don’t put a space in the code
Why does the authenticator put a space between the third digit and fourth digit? When I copy and paste the code, the Xfinity app chokes at the space and rejects it as invalid. I have to edit the digits to remove it every time. So copy and paste convenience is gone. Bad design!!!
United StatesAll of xfinity apps are useless
They don’t fxking work so stop writing more apps. Your activation app is garbage
United StatesBad Security Model
Most people who want 2FA/MFA want to use their own authenticator apps. Locking them into your custom solution is a waste of developer resources.
United StatesHas not been updated
This app has not been updated in over a year and it is a security feature. Now the app just crashes, but there’s not an option to use any other authenticators.
United StatesCrashes with 2 or more accounts
If you have 2 or more accounts in the app it will crash every time you open the app.
United StatesTypical Xfinity
It’s actually a little better than most of what Xfinity provides. The option to use Touch ID our Face ID has stopped working. Only Xfinity would require using an app this crappy instead of using another authenticator. Much like all of Xfinity, use it only when absolutely necessary
United StatesKeeps crashing
App keeps crashing when you add more than one account. Should just make an option to use other TOTP apps with Xfinity accounts
United States
- Important maintenance update to keep sign-in request notifications working normally. - UI and functionality fixes and system upgrades.
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