The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like: Refill your services on the go Check expiration dates and manage payments Add new channel packs Find the closest retailer Stay up to date on the latest offerings and promotions It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go! Learn more about 'Cal. Civ. Code §1798.135: Do Not Sell My Info' options at https://www.xfinity.com/privacy/manage-preference
Nothing works
The app and website are always down/broken. There is literally no way to refill the prepaid service
United StatesLiterally broken
Half the stuff in the app doesn’t function at all. No outage map, no device status, no remember me, I gave up before going any further since I highly doubt it’s going to get better. F U Xfinity.
United StatesXfinity app is garbage
What’s the point in having this app available for download if it doesn’t work. All I get is a white screen after signing in. This is a complete mess and waste for f money because I can’t activate my modem
United StatesTrash
The app is trash always crashing, or just won’t load.
United StatesNever ever works and hasn’t for years
App Store should just remove this, it does not work and has not work in a very very long time. Save your time and frustration and pay your bill online.
United StatesEmbarrassing App
Why even have an app if it doesn’t function at all. Did they abandon it? All these 1 star reviews and it’s still garbage. All I’ve gotten are error messages since day one.
United StatesTerrible App
Now, I will say in the beginning when I first purchased the prepaid Internet service the app worked very well. I had no issues logging on and I was able to opt into the auto pay enrollment with no problem. Fast forward to now, the app has become very glitchy, it did not recognize my password even though I verified that I was entering it correctly. After resetting my password I attempted to go to my dashboard and instead received a “something went wrong” error message. I wasn’t able to access anything on my account or profile. Comcast is a very big company that is making a lot of money, they should not be having these types of issues with their prepaid app.
United States
Litepay functionality for easier refills, easier access to the activation flow
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