United StatesMyWaterSD App offers a fast, secure, and convenient way to pay your water bill and view your usage with the all-new mobile application. Enjoy the faster and easier way to access your account anytime, anywhere. The app empowers you to: • Pay and manage your bills • View and compare water usage • Report water waste & theft • Stay connected 24/7 • Get notified on the channels of your choice • Save money with tips, rebates, programs and much more Don’t wait! Download the app and get started with the MyWaterSD experience.
What’s the deal?
Forgot password, attempted to reset. Entered account number and email as requested and got message of invalid credentials. Email is the one used to receive notifications from the water company and account number was copied and pasted from said email notification. Now I’m sitting on phone for over 30 mins. People do not have time to spend on efforts to pay their water bill- please get with the times and update these ridiculous issues. Im assuming I will have to go in to a location to pay like 20 years ago👍I’m sure I’ll be met with an attitude also, great work guys!👏🏻👏🏻👏🏻👏🏻
United StatesWorthless
Shen trying to register the app it claims my address is ‘invalid’. However, the water department has no trouble sending our bill to this address. Repeated efforts to get them to address the problem has been ignored. Their ‘help’ button returns an inoperable, error message. A thirteen year old off the street could have written a better app.
United StatesNo Support for Starting Service
I emailed San Diego water 5 days ago to set up service, and on the second phone call have been on hold for 80 minutes so far. This app will let you sign up with an account number but not start service.
United StatesIt’s annoying
Ever since they updated from a newer versions weeks if not months ago. I couldn’t login I tried to reset my password it says not to use similar password or something. I tried so many times same thing happened. I called their customer service and the wait was like an hour and when someone finally answered the phone and told her my problem she said to send them an email and tell them my problem and then they will email me a ticket. And they did email me a ticket but that’s it. Their customer service is unforgivable.
United StatesApp doesn’t work
Doesn’t work
United StatesMonopoly!
Why am I being charged a transaction fee on my water bill and then an additional transaction fee for paying online?
United StatesLike it
Easy and accessible app
United States
• Bug fixes • Performance improvements • Added features
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