The NJNG app makes managing your account a breeze. It’s the on-the-go, self-service solution for any lifestyle. • Get support with Live Chat. • Pay your bill your way with convenient options. • Analyze and compare your usage by time frame, ZIP Code, season and more. • Get account notifications in real time. • Submit and track service requests. • And more! Life is mobile. So should your NJNG account.
Hate to pay
I hate pay my gas bill. This app. Takes the pain away! ♥️♥️🤣🤣😜
App doesn’t work
I have tried logging in multiple times, including using Face ID and resetting my password and the app just continues to give an authentication error.
Login issues
I had the same problem as the prior post. Can’t login with the mobile app with credentials or Face ID but can login fine on website. Something is wrong with the app!!
Login Issues
Tried logging in using Face ID and goes back to log in screen. So then I enter my password and I get an error message: “ Authentication was not successful because the user failed to provide valid credentials.” Well I know my password is 100% right because it’s a saved password and when I click the password box I literally scroll through and choose the one for this account and I also used it on the website afterwards and I logged in through the website.
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This update includes bug fixes and a few small performance improvements.
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