United StatesGet It Done San Diego is the official app for reporting non-emergency problems to the City of San Diego. App users can report problems like potholes or graffiti and connect directly to the City’s work tracking system. Walking down the street and see a problem? Take a photo and upload it from home or while still nearby. Get It Done will automatically update the problem report with information about where the photo was taken. Please download the app and participate in making your San Diego neighborhood a better place!
Why doesn’t app work in La Mesa and Spring Valley ca
I was able to to use this app in the past. It doesn’t let you move on to pinpoint location. Ridiculous. We have illegal parking and nothing can be done.
United StatesUnable to enter in an address or delete a submitted report
Very meh UX overall. Have to use some terrible auto location thing that doesn’t do the best… an option to manually put in an address works. As has been requested for years by many reviewers. Also would be really nice to be about to delete a report you submitted yourself, if by chance it is no longer an issue or if you need to add, fix a typo etc etc. A couple of basic things this app just can’t do.
United StatesSurprisingly effective & polished
I’ve only reported pot holes and graffiti—a task the app makes incredibly convenient. It’s not quite frictionless, and text entry fields in the UI are really dated, but otherwise much better than filling a form out on some obscure city website, drafting an email or god forbid, having to call someone. Biggest gripe with the app: it doesn’t support the iOS swipe to go back gesture. That left side drawer belongs in a hamburger menu. If any decision makers are reading this, look up Apple’s “Human Interface Guidelines” for best design practices.
United StatesApp still down - Error code 401
8 days and counting
United StatesApp down for 5 days again
Error code 401 again
United StatesGreat app, great results
Really impressed with the UI of the app, but even more so that submissions are addressed or at least responded to in a super timely manner.
United StatesNo way to delete certain reports
There should be an option to delete a submitted report regardless of type. I was directed to an online form regarding missed recycling pickup and was instructed to add my exact address. It is now publicly out there on the report feed and I have no way to delete it other than emailing, which I did, but received an automated response that due to a high volume of requests that I may not receive a reply. Terrible.
United States
Bug fixes and performance improvements
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