The mySunrun app is the single access point for Sunrun solar customers to monitor their systems, better understand their home energy profiles, and take care of business (like paying a bill or locating important documents).
Waste of time
Data never updates. It runs at a minimum one day behind, right now I’m going on three days without an update. Is my system working or not? I don’t know.
United StatesThis company will not look out for your best interest
I am paying a $200 month bill plus utilities. Before solar bill I was paying less than $200 per month.
United StatesGriffin
App is useless work one day and nothing sense then , no payment I can’t see anything , should complain to the BBC on this business with all of these reviews with unsatisfied customers.
United StatesAwful
This app is awful keep freezing can’t do anything on it
United StatesI’m paying more than I ever gave
After taxes 190. Plus an additional 60. 60 used to be m Bill. For November $ December
United StatesIt’s a scam!!!
They will tell you anything to sign up and lock you in to a 25 year contract. They will say things like “you never owe anything to your electric company” but they are lying. I got a bill from SDGE for 2000 dollars that I owed. The customer service is non existent so good luck trying to get help. If you see a Sunrun rep just run away from them they are bottom feeders.
United StatesCASE# 12801601
I am a current client of this company and I have an open case CASE#12801601, this has been an ordeal, my worst experience, one of their managers is stealing from me and the entire organization tries to solve it but nothing happens and I have been dealing with this for many months. This company does not deliver what it promises.
United States
Performance and stability improvements
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