United StatesUse this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language
Password reset never works
The password reset function never works, making it impossible to access your account and pay your bill. They won’t allow you to set up auto pay over the phone. All the Eversource newsletters go to my email, so I know I’m using the correct one, but the password reset email fails to send every, single, time.
United StatesBilling
App shows erroneous amount due. Website shows correct amount. This started in early 2024.
United StatesCan’t log in
Cant log in to pay my bill… never had a problem until recently.
United StatesApp No Longer Logs In
This app worked perfectly, but now i cannot log in with my credentials. However, they work perfectly fine on the website.
United StatesDONT EVEN BOTHER DOWNLOADING
The new update made this app utterly useless. All you can do is view your bill and make a payment and that’s it. The old app used to let you change address and do a multitude of other things. Whoever made the corporate decision to simplify the app should be demoted. Makes my life much more inconvenient. I hope they fix it.
United StatesUnable to pay bill outside USA
I am on vacations and i am unable to pay bill outside USA
United StatesPayment function on iOS broken
Payment function on current version on iOS 16.6.1 broken. Asks if you want to logout versus selecting account. Maybe Mobil api issue? Works on web app.
United States
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