United StatesWelcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the AEP Ohio app requires an active account that is registered online at AEPOhio.com
2
They system is done all of a sudden when I try to pay my bill, and the customer service is terrible, never lets me done more than 3 transactions in a month
United StatesDOES NOT RECOGNIZE YOU
I HATE THE GLITCH….. I AM TIRED RESETTING MY PASSWORD EVERY SINGLE TIME WHEN I TRY LOGGING IN TO THE AEP. AEP••••• PLEASE FIX IT SOOONNNNNN……. THANK YOU
United StatesOops something always goes wrong
Error message trying to login way too often. Get it together
United StatesScheduled Payment
Would be nice on the home page if you have already scheduled a payment that it shows you that information and if need be can edit the payment.
United StatesTerrible App
Have reset Face ID every time I use the app and it still doesn’t work. Every time you login it kicks you out and doesn’t save your information. It’s terrible.
United StatesFreezes Up
Sits there saying it’s loading account information and just freezes up.. absolute garbage.
United StatesGreat App!
This app is a big time saver. I can pay my bill and see my usage with in seconds. The ability to report outages and see updates is a huge plus!
United States
Introducing a better way to view your energy usage! Understand why your bill fluctuates month-to-month (or even year-to-year) with our new bill comparison tool. It comes complete with tips to lower your usage so you can save money! See your energy usage change over time with our new and improved bar charts! Contrast your electric bill with weather trends in your area to see how temperature can affect your usage! All this and much more in our latest update!
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