United StatesWelcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the I&M app requires an active account that is registered online at IndianaMichiganPower.com
not realtime
doesn't help me see what my real time energy usage is how is that helpful you install smart meters in everybody's house. Will not allow us to be able to have access to the data.just you as the energy company making the money. I'm also making money working and I need to be able to see what my real time data is also to be efficient too. This app is only optimize around paying the bill and seeing how much is due
United StatesLogin
I can never login with your app. I have to go to the computer website and login to make a payment or see my bill. App always says unable to login please call us or improper login try again. Very frustrating
United StatesWaste of time
I log in to the website regularly. Used the same credentials on this app, only to receive “looks like you’re having trouble” error messages. Waste of time. Deleting. Zero stars.
United StatesNeeds update
For some reason while I’m on WiFi it won’t log in because it says “connection failed” no internet connection?? I just got done with other stuff on WiFi, why doesn’t this app work on WiFi??? Fix this problem asap!!
United StatesApp not working
I’ve used my app to pay my bill for quite a few months now with no problems until recently. I haven’t been able to even open the app in December and January. Need help please.
United StatesApp is broken
OOPS SOMETHING WENT WRONG with your app. Fix it
United StatesHorrible
I’m not sure if it’s just me but every time I use this app I login with the credentials that are the right ones and I always get a screen that says oops something went wrong on our end!!! Fix it
United States
Introducing a better way to view your energy usage! Understand why your bill fluctuates month-to-month (or even year-to-year) with our new bill comparison tool. It comes complete with tips to lower your usage so you can save money! See your energy usage change over time with our new and improved bar charts! Contrast your electric bill with weather trends in your area to see how temperature can affect your usage! All this and much more in our latest update!
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