We want to make things easier for YOU! Convenience. Control. Choice. Download the free Columbia Gas Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID® • Select "Remember me" for easy login
Easy
Easy to use
Good
Good apps.
App doesn’t work.
App will not allow creation of new account. There seems to be an issue with registration.
Site
Easy website to navigate
Touch ID problems
Great app once you get into it. Touch ID works sporadically making it much less convenient.
Useless
The app is constantly broke or won’t let u enter information. 3 months now they tell me my account don’t exist but yet I’m still being charged. Never in my life has paying a bill on what’s suppose to be their home app been so painful. And still an not able to pay my bill through this app. So it use by all definitions useless.
Zero Star Review, new update still doesn’t work.
DO NOT UPGRADE TO VERSION 1.21, This version kills Touch ID and Face ID. After upgrading, you will always be required to use a email address and password to access this app. I just loaded the December 26 update on my iPhone 13 pro and my iPad 3rd generation and the issue with Face ID and Touch ID not working has returned. Way to go, now you are going to have to keep these clowns on the payroll for who knows how long to get them to correct their latest screw up. They put the "F" in FUBAR.
This update includes bug fixes and a few small performance improvements.
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