Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management. - Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email. - Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative. - Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims. - Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care. - View claims – Easily track your claims including the status and your costs. - Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you. - Refill your prescriptions – You can set up automatic refills and reminders for your medications. Download Sydney Health to your device today. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health. Sydney Health options are based on each member’s plan, so some features may not be available to all members.
Doesn’t Sync or track activity
The app doesn’t sync nor track activity from health app!
Anthem is a horrible insurance company
Honestly pick anyone else. They now use AI to deny claims. They try to grind you down to deny claims by asking you repeatedly for information they have. The are an amoral company.
Errors everywhere
When trying to submit a claim, add my bank information or even reply to a message there are errors. I can’t even download a form sent from someone in the app without a friggin error. Online via the website is the same issue. Please fix!!!
Keeps saying wrong Password
It keeps telling me my password is wrong even though it is correct and works on the website.
Giving three stars for the stupid name
Actually seems pretty good, I haven’t played with it much but it seems comprehensive. I did have some problems with windows popping up too big to view on my phone, but was able to manage it. My biggest single issue is the name of the app. Now I have to remember this name to locate the app among zillions on my phone every time I am doing something with my health insurance or prescription. Couldn’t it be called anthem Sydney or at least have the word health or anthem in there?
Easy to use
I have used other insurance apps before and this one by far is the easiest to use. I like how easy it is to access information and the way that it is displayed. I can see very clearly what claims I have and how much I need until I reach my deductible.
Good RX does it better.
I can never seem to get prescriptions, doctors don’t listen to you and what you know about your own body. Not receptive, and no compassion mixed with judgement. Please , do better. I’ve never had a SINGLE issue with GoodRX, they never do me wrong 🤞🏼
Apr 28, 2024
Apr 28, 2024
Apr 27, 2024
Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use. Don’t forget to rate us! Your feedback helps us make it better. If you have questions about the app, please email [email protected]
Subscribe our newsletter and get useful information every week.