The Empire app helps you make healthy happen, wherever you go. This app is for plan members in Medicaid Managed Care, Child Health Plus and Essential Plan. With the Empire mobile app, you can: Log in easily and securely with Touch ID/Face ID. Find a doctor, hospital, pharmacy or specialist that serves your plan. You can search by city and state, specialty and plan. Always have your member ID card with you to view. Find a Community Service Center near you. Get important notices about your benefits Check your symptoms with our symptom checker. Call a registered nurse (RN) to talk in private about your health anytime, day or night. Manage your prescriptions. Order refills, track your shipments and view your pharmacy claims (if applicable to your plan).
Not working …
App was moved to Sydney health & this app isn’t working anymore.
Review
Hello. Verification is unable to take place because print is too large! Screen freezes. Happened dozens of times. Deleted the app!
PLEASE FIX YOUR APP
I read some of the comments/ reviews left here, but because I wanted to have better access to Empire and manage my account without having to call all the time, I decided to download it and give it a shot. RIGHT OFF THE BAT, I run into an issue. After opening my account on the app, which included creating a user/ pw, adding answers to security questions and my cell #, I get to the part where it says ‘REGISTER’, and immediately it says ‘Sorry, having an issue adding your info. Try back later’. I tried back 6 TIMES, I still can’t register. I want to give this app a shot but whoever is responsible for updating and maintaining this app, they should be FIRED IMMEDIATELY. With all the people screwed out of work with the Scamdemic, I am quite sure you can find very good people who would LOVE to get back to work and happily tend to this app and do the job CORRECTLY. This is unacceptable and embarrassing.
App is garbage
Same as everyone else, system can’t even log me in. Waste of time
Stupid app should be removed from the App Store
I just became Empire Blue Cross Blue Shield member. I read the old reviews from years before that members aren’t able to log into their account so I say to myself it’s been years Empire has resolved the situation that I should be able to login. But to my surprise these idiots who created this stupid app have not fixed the issue. Members can’t access their account using this garbage. Why is this app even in the App Store? Unbelievable!
Doesn’t recognize your member ID
Sooo, pretty useless. Why do they continue to advertise this app on the site when it seems I’m not alone here in not being able to log in.
Waste of time
The app doesn’t recognize my credentials and it can’t find me in their system. Garbage.
[+] Improvements in overall stability of the app
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