United StatesCerebral makes getting expert mental health care easy, personalized, and affordable. Choose a therapist or psychiatrist from our community of compassionate, highly qualified mental health professionals. Then start meeting with them to get a diagnosis, build a personalized treatment plan, and track your progress over time. Most of our clients are able to start meeting with someone within 5 days of signing up. THERAPY - Initial evaluation and diagnosis - Weekly 45-minute sessions with a qualified therapist - Personalized treatment plans build to support your specific needs - Message your therapist directly between sessions MEDICATION - Initial evaluation and diagnosis - Medication prescription sent to pharmacy same-day if prescribed - Monthly check-ins to discuss symptoms or ask questions - Free 2-day shipping on medication in most states - Save up to 80% on medication costs compared to national retail pharmacies OTHER FEATURES IN THE APP - Meet directly in the app through video chat or over the phone - Book sessions easily online - Medication and refill reminders - Therapy session summaries - Chat with your care team - Progress and goal tracking - Mindfulness exercises - Additional resources to help you learn more about mental health CONDITIONS WE TREAT - Anxiety - Depression - Insomnia - Bipolar disorder - ADHD - PTSD and CPTSD And more DISCLAIMER: Always seek a doctor’s advice before making any medical decisions about your mental health. Using this app without meeting with a therapist or prescriber does not qualify as professional healthcare advice.
Great service and accommodating for people with busy lives
I love how easy it is to interact with my therapist and prescriber. I work for a job that can randomly call me in, but this app makes it easy to reschedule and fit me in for another appointment. I have the best therapist and have been 100% better with my anxiety since I started two and a half years ago.
United StatesConvenient, but they go nuclear if you cancel
Used the service for about a year as I have stuff I need help with. Was great until I sought Medicaid and they removed me from coverage five days before my coverage ended via billing period. Allegedly they don’t accept it for coverage and “didn’t want to cause eligibility issues.” My Medicaid had not started yet and wouldn’t for another several days still. They cancelled all existing Rx so no refills even though I technically still should have had the coverage. I needed my rx and I could t get what I needed immediately. For a company that deals with mental health, they did not consider that there would be an issue with how they did things. A person going cold turkey on anti depressants? Really? Everyone is just a subscription to them. They don’t care. Wrote an email to give them feedback and they tried to make it right by giving me access for the five days I should have. Told them not to even bother as I sought emergency care the day my Medicaid coverage began. I absolutely do not recommend this service to anyone. Look elsewhere.
United StatesCriminal enterprise
Cerebral doesn’t care about mental health - they care about making profits at the expense of patients. They just got sued in NY for illegal practices. AVOID THIS APP AT ALL COSTS.
United StatesDon’t even waste your money
They do not care about their customers! Everything is robotic and cold. Go to a regular doctor and pay less. It’s $80ish dollars per month - I bet your real doctor will be that or less, every three months. Also, my care counselor quit and they never assigned me a new one. So much lack of attention.
United StatesRefund Policy Is Exploitative
They will charge you more than 90 dollars and not provide a refund even if no services were rendered. This is not a characteristic of similar "subscription-based apps" that I know.
United StatesPay First, Actual Help Second
Legit have to pay them before you can even answer any questions or chat with someone about your options. Minimum $95 just to begin using the app. Deleting this app immediately and sourcing legitimate help from another platform.
United StatesTerrible Service
I have tried cerebral twice. Two different therapists. While the first one was good, I could never get enough privacy and focus on the things I needed to talk about. The second time I tried cerebral I had more privacy, but couldn’t get the old therapist I had. I had two choices. The one I chose ended up being terrible. She was distracted, unprofessional, ran late to our meetings, and messed up two of our appointments, she even changed an appointment day and time without even asking me first. She talked about herself a lot! Rather than allowing me to take reigns on what I needed to talk about, she would go off on tangents and expect me to learn from HER experiences. They wouldn’t give me a refund despite all the stress and disappointment it caused me.
United States
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