The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
Why
Every time I need on this app it won’t work right it keeps getting stuck on log in with Face ID instead of using your pass word it just gets stuck there
Most frustrating App
Very frustrating app. Every time I open the app, it sends me to the website and the website gives me dead end links. I was excited for the thought of getting to use this app, but will just delete it off my phone and just call to BCBS instead when I need help.
Can’t login
You literally cannot login to the app. Great effort, rotten execution .
Can't even create an account
Every time I try to create an account, I get stuck step 3 for no reason, I input all of my information and agreed to the terms of service (which had an error when I clicked it... so I couldn't even see what I was agreeing to) and when I hit continue, it turns grey, loads for a second, and does nothing. Unusable for me
Doesn’t work
I can’t even get past the set up page. Once Info is put in and you click and read the agreement.. nothing happens past that. Just stuck there. I’ve deleted app and reinstalled several times.
It’s been 2 months APP STILL NOT WORKING
I downloaded this app. I can open it up at the initial download but as soon as I get in the app & navigate back to the home screen, it locks up EVERY TIME & it won’t let you move out of the screen. I have to get out by opening another app & swiping up in order to get the app to close since the screen is frozen/locked up. I have deleted & reinstalled this app 3 different times and it still freezes/locks up. I would have thought over the period of a few months this would have been corrected but has not. Very dissatisfied & frustrated with it as it would be very beneficial to use for my healthcare.
Terrible
It crashes more than a drunk car thief. Down for maintenance should be the screen saver
General performance enhancements and maintenance updates.
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