United StatesAt Toyota, we aim to revolutionize how you can use technology to get the most out of your ownership experience. Stay connected to your vehicle wherever you go, giving you convenience and accessibility with the Toyota app. Log in or register and unlock the potential of select vehicles (1) with Connected Services such as: Remotely start/stop your vehicle(2) Lock/Unlock your doors(2) Find your local Toyota Dealership Schedule maintenance at your local Toyota dealership 24/7 Roadside assistance, Find your vehicle's last parked location, Owner's manual & warranty guides, and more! Stay connected to your vehicle and start experiencing convenient features available on the Toyota app. (1) Available services vary by vehicle and subscription type. (2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start the engine in an enclosed space or if occupied by a child). See the Owner's Manual for limitations. *Features may vary by region, vehicle, and select markets.
So disappointing.
I’ve had this app and my car for a year and haven’t found it helpful at all. Now that I no longer subscribe ($15/mo, seriously??), the app just freezes and won’t even work for the functions that should still work. It’s incredibly frustrating that after paying $60k for a vehicle they want to charge me a monthly subscription for something that should be included with my vehicle (and should work WAY better than it does!!) Please upgrade this technology, Toyota. And stop trying to skim a little more $ when it makes your customer feel used and frustrated.
United StatesMore stuff, but less useful.
All I really want is to vehicle status: doors locked? Tire pressure good? Where is it? And why isn’t there an image of my vehicle? I get that it’s not strictly necessary for me, but maybe it would be useful for a borrower. And maybe I like looking at a picture of my cool car. Don’t really need the rest.
United StatesSo bad
Really shocked at how bad this app is considering how large a company Toyota is. Elements of the app work when they want. Not worth it in my opinion to subscribe to anything cause you’re gambling on whether it works or not. I’m not sure I’ve ever written a review for an app it’s that bad
United StatesApp charge
It’s very disappointing that you pay all this money for a Highlander and don’t have the option on your key to start the car. This is highly unacceptable. 15.00 a month? As if Toyota doesn’t already have enough money. This is just pure greed. Don’t know if I will be paying for this app or not. I have 10 more days to make a decision.
United StatesDoesn’t work right
Every other time I try to start my car it doesn’t work lately. Has never accurately portrayed functions or running time of auto start.
United StatesMissed consumer value and poor UI/UX
There’s a lack of consumer value in this app. Overall there’s lack of UX and UI review. Product management needs to review user journeys and use cases for this app. App is not designed with multiple users in mind. Additionally, app lack climate controls presets which is one of the main reasons to use this app. Security concerns: 1. Anyone with car vin number can add a car to this app without any validation 2. Without activation app displays sensitive car information like car mileage Functionality needing improvement: 1. More than 1 driver with full control of the car. Currently adding a driver takes away functionality from the original driver 2. Adding second driver is not intuitive. 3. Climate presets 4. Vehicle health needs to be able to display more telematics data. There’s a ton of information available on CAN bus and you’re pulling barely any 5. Add sound the horn and flash lights functionality.
United StatesShame on you Toyota!
Spending $80k on a new truck only to then be asked by Toyota to pay $15 per month just to keep remote services active. Shame on you and your cheap money grabbing tactics! I will never pay it out of principle. BMW tried the same and got slaughtered by their users. Wife now needs a car and this money-grab tactic has us shopping elsewhere. No thank you!
United States
Apr 25, 2024
Apr 21, 2024
Apr 20, 2024
At Toyota, we are constantly striving to make our App more user-friendly so you can easily stay connected to your vehicle. *Features may vary by region, vehicle, and select markets.
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