United Stateseufy Clean - Live Well. Live Smart. Control your eufy smart home devices from anywhere. You can also share eufy smart home devices with family members, so everyone can set their own personal preferences for each device. How to use eufy Clean: - Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account) - Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member. - Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the eufy smart home experience. Contact Us: • Email: [email protected] • Website: eufylife.com • Facebook: @EufyOfficial
Immediately crashes on MacOS 14.4.1
Very disappointed this app won't run for more than a second before it crashes. Trying to use it with your new X10 Pro cleaner. Just tried 3.1.4 and it immediately crashes on MacOS 14.4.1. Eufy, getting this app to work with MacOS would be a good first step!!! The team that worked on Eufy Security has figure it out - maybe talk to them???
United StatesCan't change account email
This joke of a company has such bad tech that they can't even update the email address on your account. Mines under a domain I don't pay for anymore and they don't support changing it. You have to delete your account, factory reset all your devices, make a new account, and set it all up again. I manage apps and work with backend systems, the fact this isn't possible means their tech must be poorly mismanaged.
United StatesImmediately crashes on MacOS 14.4.1
Very disappointed this app won't run for more than a second before it crashes. Trying to use it with your new X10 Pro cleaner. Just tried 3.1.3 and it immediately crashes on MacOS 14.4.1. Eufy, getting this app to work with MacOS would be a good first step!!!
United StatesDon't buy an x8
Most likely the worse vacuum on the market. Never goes back to base constant errors can't find base even with no obstructions. They replaced it once had more problems with second unit. Don't waste you money on this model. It's awful.
United StatesDisconnects every few months.
I have many smart plugs that I’ve used over the years and the Eufy ones are terrible. They disconnect frequently.
United StatesImmediately crashes on MacOS 14.4.1
Very disappointed this app won't run for more than a second before it crashes. Trying to use it with your new X10 Pro cleaner. Eufy, or whatever LLC is in charge, please get it together and fix this app! I see others cmoplaining about the same problem back in Nov 2023! Your haphazard acquisition of numerous different companies really shows. Please get a fluent English speaking PM to manage your products, manuals, apps, etc! You are going to be regarded as a cheap Chinese product company until you fix these deficiencies. My recent S330 door lock camera install was a NIGHTMARE!
United StatesDoesn’t Work Anymore
Have been having problems for 6 months and gave up trying to get eufy to work with app because I don’t have time to fix eufy's problems for them unless they want to put me on their payroll. I heard there was an update so tried again. The first problem I’ve encountered is it no longer remembered my device which I’ve had for years. The second problem I had after resetting my device and Wi-Fi is that after about one minute of use the unit powers down and will only turn on again if I put it on the base. I have tried six times with this cycle and am tired of restarting it every minute. The battery is fully charged. What is the deal? This unit was really expensive and I feel like it’s a piece of junk and no one who cares is running this show. When I first got my eufy L70 Hybrid I loved it and would have recommended it to anybody. However, now I would never buy a eufy product again.
United States
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