United StatesThe Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN 4.0 Software version and below. For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and above, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead. - Features like uploading pictures and videos can be found within the Family Hub device card - Food related features like View Inside, Recipe Recommendation, Meal Planner, Shopping List, and Food List can be found within the SmartThings Cooking Service (The Software version can be found on your Family Hub from Settings > About Family Hub> Software version > TIZEN 6.0) The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed. [Required Access Permission] - Contacts: Registered Samsung Account information will be used to provide services that require account linking [Optional Access Permission] - Microphone: Needed to record voice for Memo and Whiteboard - Storage: Required to provide cloud-connected features for sharing photos and videos
Does Not Connect
None of my lists are updated even though it automatically signed in to my account when I downloaded the app.
United StatesWhat happened to the old Samsung.
Seriously, what went wrong? How can a company be on top of the world and literally collapse and any and everything… it doesn’t matter which product, they’re all junk now, full of bugs, zero innovation, horrible UX, shove advertisements down your throat, and cheaply made. It’s sad as I used to be an extremely loyal consumer, but I’ve purchased my last Samsung product ever. I wish you the best.
United StatesUseless
It’s hard to imagine a more poorly designed or implemented connection from your fridge to your smart device, it’s literally so complex it’s not even worth it, everybody who worked on this should be fired.
United StatesHate it
Won't connect to server is the constant message. Useless
United StatesA Company Embarrassment
Without question, a horribly developed app, completely useless for the purposes of a key appliance in your kitchen. One of the great missed opportunity flubs of the modern tech era. Turns a great lcd panel into a worthless piece of glass. After the first week of putting photo’s up, you will ignore it, since it has not real value. This company put their dumb as dirt team on its development and it shows!
United StatesUnable to even sign in
This app won’t even let me sign it it just lets me enter my email then a white page. There is also no where to sign in with google so my previous account linked to my fridge doesn’t work
United StatesPainfull with SmartThings
Hate the internet browser support blame the actual website but it works fine on iPhone and PC’s in the how. Same old blame game with technology. Fix your product Samsung!
United States
Bug fix.
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