TTLock is used to open the door via bluetooth with your phone. To do this, APP should cowork with specific hardware. You can contact with us in the APP, if there is any question.
Poor Functionality
The app has very poor customizability. Passcodes, recurring or temporary, cannot be duplicated. They cannot be changed either until the autogenerated code is put it at the time and date when you're planning on not being there… (hence why I’m making a temporary code, for some else to enter while I’m gone). Time and dates cannot even be edited. You have to delete the occurrence and remake it.
United StatesDefective/Unsafe product
I put batteries in to the designated slots and the unit immediately got hot and the casing started to melt. The keypad/fingerprint options are not functional at all.
United StatesFinger print
Even with an up date and on second lock still no finger print option
United StatesCan’t set country/region
I have used this app for a couple years without any problems until now. I just tried to use it and it wouldn’t even let me past a screen that said I needed to update my country/region. Tried to do that and it said “Request failed. Network unavailable. Please check and connect your device to 3G/4G/WiFi”. I deleted the app, reinstalled and now it won’t even let me login.
United StatesGarbage company. Won’t hold info or allow to register.
This company is a joke. I set up an account in usa for my locks. Now I can’t log in for the life of me. Had to start a new account. After set up, it won’t log in. I’m locked out of setting up $450 worth of locks. That a joke this is. Does not recognize my number or email. Now trying to set up locks in Mexico, can’t register can’t log in. Don’t waste your time here.
United StatesNeeds work
Cannot control app remotely and does not track records properly for who unlocked and how.
United StatesThis APP leaked my email within a month of use
Registered an account with ttlock with my gmail about a month ago. Now I receive over 30 spam mail a day. Instead of maybe 2 a week. I haven't been registering any other accounts with my gmail for 2 years now. Go figure.
United States
- Known issues fixed
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