United StatesConnect, control and update all smart eufy Pet supplies to your mobile devices with the eufy Pet App. · Connect Connect all, current and future, smart eufy Pet supplies to your mobile devices, smartphones or tablets, via Wi-Fi or Bluetooth with the eufy Pet App. · Control Control, view, talk, feed, play, train, or change settings, all smart eufy Pet supplies remotely via your mobile devices with the eufy Pet App. · Update Get over-the-air (OTA) firmware and software updates of all smart eufy Pet supplies to make them more powerful and keep them up-to-date. - Remarks Only supports SMART eufy pet supplies which require Wi-Fi or Bluetooth connections, or App controls. Basic eufy pet supplies don't need to download this App.
Crashes phone
About every third time I use the app it crashes my phone completely. Black screen, unusable for about 2-3 minutes.
United StatesWas I ever wrong about this app. :-(
Upon initial usage, I found the negative feedback regarding this app to be baseless. However, after using it along with the product for over a month, I must concur with those who gave the app a low rating. To be frank, the app simply does not work properly. And if the app doesn't work, neither does the camera. Occasionally, the app functions correctly, but most of the time it does not. When attempting to turn on the camera via the app's upper right-hand power button, the camera will not turn on after the first attempt. The second try may not work either. If I'm lucky, it will function on the third try. Then, if you want to activate the cameras inside the app, I push the "turn camera on" button. Sounds simple, right? Unfortunately, it is not. I have to try several times before it works, and even when it eventually indicates that the camera is on, the camera will still be off. The app is so terrible that sometimes I must navigate to the settings to turn the camera on. The settings show that the camera is on. It isn't. So I turn it off and then back on again. Despite checking the app and knowing the cameras are on, there is no activity in the app, which I have noticed hours later. My goodness. Talk about a mess. Given the horrible app, I think it was awful to release such an all-around poor product.
United StatesWill hard lock your phone, preventing even a reboot
This app was programmed by someone who has no business being a developer
United StatesRelax people
I just don't understand why there are so many negative reviews of this app. From my experience, the application and device function perfectly and I have not encountered any problems. Perhaps others should simply take a step back and relax, while not being so quick to judge.
United StatesBetter than other brands/ dog camera apps
We used to have Petcube which had soooo many glitches and slow connection. This app is 1000% better. I like that two users can view at same time. Camera quality is great. Very sensitive for noise, movement notifications which I appreciate but you can change the sensitivity. Sometimes it doesn’t detect barking but it will categorize it as “sound detected.” Camera has other features I haven’t used. I feel comfortable when I leave my dogs because I know I’ll get notifications ASAP and can connect quick and toss a treat if needed.
United StatesDisappointed
I should have checked the reviews here… I was hoping this camera would be a reliable source for watching my dog but it’s only the second time I’m using it (test run) and it’s not able to play live video.
United StatesNeeds Small Tweaks & iPad App
iPhone app is pretty good. When it notifies me about a pet diary, it always says see what your “pup” has been up too. It’s a minor complaint, but I feel like the wording should be changed to from “pup” to “pet” because some of us use these for cats. Also a dedicated iPad specific app would be nice.
United States
Fixed some bugs.
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