UnitedHealthcare Doctor Chat is your access to in-network emergency doctors for answers to your health questions through your phone or computer. Feeling sick and think you might need a prescription? Have a bad cut and aren’t sure if you need stitches? Doctor Chat's doctors can answer all your questions. Wherever you are, Doctor Chat gives you the peace of mind of knowing if you should “just go back to bed and touch base in the morning, or if you should “go to the emergency room. Currently, UnitedHealthcare Doctor Chat is only available to UnitedHealthcare Community Plan members in select states.
CHAT NEEDS TO BE IN THE APP
I literally cannot use the website stop messing around and go back to how it used to be! I got booted from the site and now I CANNOT GET BACK TO MY CHAT
CAN’T SIGN IN AND USE THE APP
Everytime I click “sign in” on the app it redirects me to the web browser Safari. When I log in and chat, all the notifications go through the app although the app isn’t letting me sign into it. I’m not wanting to use safari. I’m wanting to use the app! Please fix this issue!
really??
literally just a app with a link to send you to website to chat to a doctor.
Amazing
I have left a domestically abusive relationship and things have been CRAZY , I’m living with my mother , money is tight thanks to Christmas and my sons birthday (conveniently two days before Christmas), anyways, this app has made it so much easier for me to get my prescriptions refilled! I didn’t have to worry about gas, babysitter, running into my abusive ex, etc etc. Thank you Doctor Harnack, and the developer of this app. You really helped more than I can explain!!
Unprofessional
1. If it’s only for a small number of states list them up front in the App Store description. 2. After downloading it showed me a support chat but said support is offline. 3. You have to make a totally separate account with separate credentials from the rest of UHC (dumb, and bad for security). 4. You don’t find out your state isn’t supported until after you download and make a new account.
alabama when?
super annoying that i pay for this insurance and yet i can’t use their app because it isn’t available in my state. like why???
Needs improvements
Would not download on Android so I tried using my iPhone it was able to download but the video call does not work only shows me and the rest is a blank screen. I can not hear or be heard from the doctor trying to call me. Please get this fixed so that it can be used to help stop the spread of COVID.
- Upgraded loading UI - Enhanced video experience - Bug fixes
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