United StatesWith a single tap, you can look up in-network health care providers, view your member ID card, see how much you’ve paid toward your deductible, find out if there is a co-pay for your upcoming appointment, or view recent medical or dental claims. In-App features are based on your personal health care benefits plan.
Find provider feature does not work.
The find a provider feature does not work. Please fix this. It is essential for using your insurance.
United StatesCard
Need the ability to put my card in my Apple wallet
United StatesThe app is pretty useless
I have not yet been able to find a provider through the app (or mobile web page). I was able to chat with a representative on Monday who was able to help me determine if a provider I was looking at was in-network. Unfortunately, they were not able to see my young daughter. So I went back into the app to try to find a provider again, but I keep having the same issue. I figured I would give the chat a try again but I must have tried during peak times and I was in a queue. This wouldn’t bother me except for the fact that I went from being 4th in line, the 3rd, then 2nd, then 2nd again… and again… and again. I never advanced beyond that so I gave up. All I want is to view my providers!
United StatesWon’t let me sign out.
Won’t let me sign out.
United StatesInability to contact or locate;
Website has basic end of road/pathways , and end of researching even to calm these clowns, you become connected to ironically a mental health or substance control liberal which was not even close to any attempted contractural medicine/treatment/physicians choices attempted and nothing offered. Not a great choice - then again most of these are as bad as attorneys as your consistently misdirected on every attempt to find or contact the specific field of intention. Useless…
United StatesNot good app
Not user friendly, takes a long time to load, had to navigate and often times doesn’t even work.
United StatesNo Wallet ID cards
The app overall is fine though a little disorganized. The main failing is that they don’t provide ID cards for Apple Wallet. They give you a screen cap image to use—-straight 90s tech..
United States
We’ve been busy behind the scenes to provide our members with additional goodies to further enhance the UMR | Health mobile app. This update includes new “Things To Do” functionality, in addition to various performance improvements and bug fixes…all to make your UMR | Health mobile app experience even better!
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