United StatesGinger is now Headspace Care Headspace Care offers confidential mental health support with live, text-based coaching, video-based therapy and psychiatry, and a library of skill-building resources — all from the privacy of your smartphone. Our coaching model Coaches provide support through real-time, text-based conversations in the app, so you can easily and privately chat with a coach anytime, anywhere. Coaches are available 24/7 for immediate in-the-moment care and via regularly scheduled sessions. We know texting isn’t easy for everyone, which is why we also offer a speech-to-text option. Coaches also help you get the right level of care and can connect you to a Headspace Care therapist or psychiatrist if you need extra support. About our mental health coaches Headspace Care coaches are trained professionals with an advanced degree and/or coaching certification. Headspace Care coaches have at least two years of professional work experience and undergo an additional 100+ hours of specialized training every year. Coaches are full-time employees of Headspace Care, and yes — they’re real people. Therapy and psychiatry When more support is needed, video-based sessions with a licensed therapist and/or psychiatrist are available, with evening and weekend hours. If you feel therapy and psychiatry may be helpful, please reach out to a coach. Guided resources Our in-app library of skill-building resources includes activities, podcasts, videos, articles, and more. New recommendations are suggested based on your needs and can help you with a range of topics, such as anxiety, stress, relationships, and career challenges. Available in English, Spanish, and French Headspace Care is available in English, Spanish, and French. Note that services offered may vary by language and region. Confidential and secure Conversations between you and your care team are confidential. Headspace Care is HIPAA and EU GDPR compliant and HITRUST CSF certified. What does it cost? Select employers and organizations offer Headspace Care, including unlimited mental health coaching, at no cost to their employees, members, and their dependents. Depending on your employer or organization’s plan, you may have a limited number of therapy and psychiatry sessions covered, after which you would be responsible for the cost of the session not covered by your insurance. Depending on your health plan, the cost for accessing coaching, therapy and psychiatry services through Headspace Care may vary depending on your specific benefit plan. Please contact your benefits administrator for more information. Get started If you have access through your employer, download the app and tap “My Organization,” and follow the steps. If you have access through your health plan, you may have received an email from Headspace Care with a unique code. Simply download the app, tap “Enter an Access Code,” then enter the code from the Headspace Care email and follow the steps.
Headspace Coach
Headspace coaching is a great way to speak with a professional about the up and down moments that inevitably show up in your life. Meeting with a coach weekly to talk about my experiences has been beneficial to my overall mental health.
United StatesThey talk at you, not to you.
I downloaded Headspace as the service was offered by my employer. I scheduled an appointment with a coach, read through some of the material, and tried to keep my expectations low as far as what Headspace might actually do for me. I logged in on the day of my appointment to check the appointment time and was sent a mental health questionnaire. I answered honestly and was flagged for suicidal ideation. I immediately received multiple messages from both the coach I had scheduled with for later in the day AND an "emergency coach". I responded to the latter by informing them I was at my job on a short break and would not be able to converse further, but that I was fine and safe. I was not currently experiencing thoughts of suicide. The coach's messages were incredibly default. They did not acknowledge any of what I had said and proceeded as if I hadn't said anything at all. At this point, I am dubious as to whether a human ever read my messages. This is an incredibly disappointing experience, even for someone like me who was already expecting to be underwhelmed. I would ask that if an AI is being used for any of your crisis chat services, that you disclose as such. I've dealt with suicidal ideation for almost 20 years now. I'm not 30 years old yet. I've seen services like Headspace Care/Ginger come and go. I've called every help line, texted every crisis line, received therapy, been to "grippy sock jail". Every single avenue of care made me feel worse about myself, but at least I knew a human was involved. Please do better if you're going to ambush people with useless questionnaires that send a bot if their scores cross a certain threshold.
United StatesConvenient quality mental health support
This app is a game changer for me. As a mom of three children it became challenging to incorporate time for selfcare. With this app I was able to stay on track with my mental health and wellness because I had access to support 24/7. So schedule constrains we’re no longer a barrier to me maintaining optimal mental wellness.
United StatesProceed with Caution: Sketchy Mental Health Counseling App
As a user of headspace care I must caution prospective users about its questionable services. The lack of transparency regarding the qualifications of the providers and the anonymity surrounding their identities raises significant concerns about the quality and reliability of the counseling offered. The text-based format of the counseling sessions further exacerbates these concerns, as it lacks the depth and nuance necessary for effective mental health support. Overall, while this app may offer convenience, its sketchy nature and lack of assurance regarding provider qualifications make it a risky choice for those seeking genuine and effective mental health counseling. Proceed with caution, and consider alternative options with more transparency and accountability
United StatesLike It
Headspace is a great app to get help with life’s challenges, you don’t have to feel ashamed about asking for help!! I like talking to a professional about things you may not want to share with people in your life?! I think it’s healthy to have someone who isn’t close to you to talk with and get a different opinion!
United StatesGreat Tool
Headspace care is a great tool to have at your fingertips. From coaching to therapy, it is accessible and provides you with many tools to overcome and understand any feelings one may be going through. The coaches and therapists are awesome.
United StatesHeadspace App
I’ve been using the Headspace app for over a month. There are a variety of topics with articles and tutorials to listen to. The app has empowered me to take steps to improve my mental and physical health. I appreciate the support I’ve received from my therapist and coach. It’s great to have this two-tiered approach.
United States
Ginger is now Headspace Care. The app looks a little different, but you’ll still have the same support by your side. Schedule a text chat with a mental health coach who can help with what you’re going through, from work stress to relationships to finding balance. Plus, explore our library of skill-building tools and resources — so you can get the right support in the moments you need it most. Members like you inspire us to find new ways to improve the Headspace Care experience. If you have any questions or feedback, send us a note at [email protected].
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