United StatesNOTE: This app must be used in conjunction with a TruVideo customer account. TruVideo is a video platform for recording, sending and tracking videos. The TruVideo iOS app allows users to: - Create a customer entry - Record one or multiple videos - Upload recorded videos to the cloud - Email a link to those videos - Text a link to those videos The TruVideo app is effective in sharing narrated video with individuals who are unable to be physically present. Markets for this app include automotive service, automotive sales, pest control, insurance claims, real estate, home inspections and many others.
It works when it wants too
The original worked much better. This one works when it wants too, or it kill my phone battery from 100% to 0% as soon as the app loads, or it will freeze the phone or shut it off. How can we be forced to up grade to this if it doesn’t work especially if we are required to do 100% videos on every vehicle that comes through our shop
United StatesWhat’s next?!
Innovative way to get mechanics to do more work for free. We don’t get paid enough in the first place.
United StatesCrashing
App still crashing and if I hit retry it still doesn’t work so then I hit cancel and deletes the whole video. Waste of my time and money. An update to fix that would be greatly appreciated!! And yes my phone is up to date so it is not my device nothing else does this.
United StatesFixes for crashing
The app will work on most videos but then I’ll get one video where it says it failed and I hit retry and it keeps failing and if I hit cancel it deletes the whole video. It will do this just about every other car. That’s the biggest pain. I also feel it should have an option to edit the video and delete a portion. This would be great
United StatesOverall excellent. Needs one improvement.
I’m a Diagnostic Specialist and shop foreman at a Lexus dealer. This app overall is great. My only recommendation would be to allow the technicians to have the option WITHIN the app to send direct to customers (for example if the car needs no additional service) OR send to the advisor (if the car requires additional repairs). Currently there is only the option to send ALL videos straight to customers or to advisors - no option within the app. This crucial step would save the advisors and customers time. Otherwise, good work!
United StatesNeeds some minor fixes
Needs some fixes, like turning off flash every time you pause a video is inconvenient, having to restart the app every time you lock your phone and or switch app just have the app run in the background so I don’t have to search the same RO every time I need to shoot a couple videos that are not done at the same time.
United Stateseh
updated the app, like some of the new feature but if anything it got worse than before. video gets deleted and app closes after phone goes sleep which has never happened. never went to sleep on pause.
United States
UI and video processing improvements
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