A suite of tools that extend the Xtime platform to your mobile device: • Customer Messaging allows dealership staff to respond quickly, streamlining interactions with customers. • DealerChat expedites work in progress by facilitating communications with internal employees. • Mobile Inspect allows technicians to complete multipoint inspections from anywhere. Users can take photos, videos, and audio clips of inspected vehicles and attach to the recommended services. Vehicle history is available with each and every vehicle inspection. • Users will receive push notifications on their mobile device when Xtime alerts are triggered for events such as new customer messages or new RO assignments. Xtime Mobile App can be downloaded for free, but does require a monthly subscription and signed license agreement. If you log into the app and do not see any data, please verify with management that you have a license agreement to use the app. If you are an existing Xtime user and would like to utilize this app, please contact your Xtime sales representative.
Breaking a limb hurts less than this
Barely more than useless, a beast of endless burdens pushed on employees
United StatesPoor camera function
The camera in the app focuses on whatever is closest and will not let me adjust focus, making quality picture taking nearly impossible. Customers see blurry mosaics rather than clear photos of problem areas on their vehicle.
United StatesWorst app
This is the worst app that is created by the single worst software program to ever exist. Run away now.
United StatesDo better
Constantly signs me out making have to sign in multiple times per day. When uploading videos if you screen goes dark or switch apps it will cancel the upload and fail. Honestly would be better if it could upload in the background and at the very least have a Face ID login ability if it can’t be logged in all day. I’m sure dealerships pay a sizeable amount for this service to the tune of millions for companies with many dealerships to help sales but it needs to be better for the little guys The techs that are forced to make videos.
United StatesCustomer messages
Bring back customer messages. It was there and now it’s gone. It is so much more convenient to be able to message remotely than to have to contact a customer with my personal number.
United StatesWorst app for productivity
This app will log your out every time your need to switch to another vehicle. Also it takes so long to enter in recommendations. There needs to be short cuts for common used services like the web site.
United StatesHuge upgrade
This app lacked severely when first released, however, 2023 has proven that XTime is listening! I can now complete my entire multipoint inspection and communicate with anyone directly through the app. Notifications help save time and the layout update is easy to navigate!
United States
Performance enhancements, bug fixes and improvements.
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