Unlock the power of your Wallbox charger with the myWallbox app! myWallbox is your hub for our smart charging and energy management solutions and is compatible with all Wallbox electrical vehicle chargers. Connect to Wallbox chargers at home, work or at charging points on-the-go. - Save money by setting charging schedules that take advantage of off-peak rates - Control and monitor your EV charging status from anywhere - Track your energy consumption and spending - Avoid unwanted use with remote lock and unlock - Enable advanced environmentally-friendly energy management features like solar EV charging and dynamic load balancing - Access payment options to charge at locations that offer Wallbox charging
Excellent product, excellent support
I was looking for a product that offered load sharing and I picked the right one. (After picking the wrong one) I had a juice box that worked fine until the updated the app. Afterwards, one of my 2 juice boxes was bricked. Support was horrible. I looked at Clipper Creek but they recently did a merger with Enphase. They are also expensive AND ugly. Finally, I settled on Wallbox. Support was fantastic…and that was before I bought the units. Installation was fairly straightforward…as was setup. Best tech support I’ve received for anything!!!…in a long time. Mallory and the rest of the crew were excellent. The only thing I would suggest is clarification of the power sharing settings in the manual. Also, the charge holster could be improved with the screw placement securing it to the wall. Overall, this product has meet and exceeded my expectations. Well done.
Wallbox updates
Every update that these programmers release either mess up my charger or my car to a point that I have to take it to the dealership. Know as of today 3/24/24 they updated the program to auto update. Customer support (technical support) has told me to not auto update the software or it will mess me up again. The programmers are not talking with technical support before pushing out updates. I recommend the support dept but Wallbox has been a big trouble for me.
Connectivity
Been about two years I’ve been using this garbage and although it says you can access from anywhere, you can’t. You have to be 2” away from the charger to start charging or scheduling. Always via Bluetooth. I did the dog and pony show. Off. On. Restart. Turnoff WiFi turn on WiFi. I feel like Danielson. Wax on wax off. But I digress. Fix this or take the false advertising down.
The app doesn’t really work predictably
1. Several of the home charges don’t show up in the statistics. It’s not catastrophic, but if I charged my car overnight three days a week, it shows maybe once. What is the point? 2. Schedule seems to follow some arbitrary time zone, perhaps UTC. Again pointless, can it pick local time zone? The charger itself is functional obviously.
EV battery nervousness
When it comes to changing my ev , I need power now , station are not 1/2 miles away they are 15 miles from me and station are down a lot, why I purchased this unit this is my second home power station for xxx company the wall box started out good now won’t update in app always disconnect and 5 try’s later it might connect, we are customers please please share this if you live by EV battery life enough paying high prices for home charger that won’t work or maybe work if the sunshine maybe not I am very upset that I must call in after spending up to xxxx charger + electrician please fix this wall box please customer report wall box if your unable to connect after 5 ties uninstall app .unfortunately Wallbox doesn’t care for it customers, the charger is working app says disconnected really let’s all complain to customer protection, with such high voltage this could result in severe damage to property or lives. My tip with my charger I don’t use the App I turn on main breaker the charger starts my VW id4 app states connected and charging for my VW id4 I look at myVW app then in my car and yes it’s working and charging.
No scheduling
I’ve tried uninstalling and reinstalling this app twice - the scheduling function does not work, it disconnects from WiFi or Bluetooth quickly and although settings are listed as the correct time zone it operates as if it is in another. I wish I reviewed the app first rather than the charger (which seems counterintuitive).. poor Fisker…trying to sell a good vehicle and now has put its name on a crappy ($595) charger. It wouldn’t be a big deal, but trying to charge at 9pm for better rates, I have to remember every night to go into the garage to connect the charger since the scheduling function doesn’t work.
EV battery nervousness
When it comes to changing my ev , I need power now , station are not 1/2 miles away they are 15 miles from me and station are down a lot, why I purchased this unit this is my second home power station for xxx company the wall box started out good now won’t update in app always disconnect and 5 try’s later it might connect, we are customers please please share this if you live by EV battery life enough paying high prices for home charger that won’t work or maybe work if the sunshine maybe not I am very upset that I must call in after spending up to xxxx charger + electrician please fix this wall box please customer report wall box if your unable to connect after 5 ties uninstall app .unfortunately Wallbox doesn’t care for it customers, the charger is working app says disconnected really let’s all complain to customer protection, with such high voltage this could result in severe damage to property or lives.
You can now share and manage access to your chargers with other users directly from the app.
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