United StatesOnly the Loop EV Charger app allows you to find charging spots stations, see if they’re available and start charging. Connect to Loop and control your expenses on EV charger.
Flaky as can be
The most unreliable app and device I’ve ever used. I’m stuck with this charger as it’s in my apartment structure, but I haven’t been able to charge recently. Interface is over complex, auto logs out, charging devices are a coin toss if they’re gonna work that day or not. I’m pretty sure this app was built in a basement with 3 interns.
United StatesGarbage
Hot garbage. The instructions on the charger are different than in the app. Neither worked. Upon trying to pay to start the session, the app says the charger is offline. If it’s offline, why do you show me it’s online? I deleted the app and went home.
United StatesSystem is down for last 2 weeks
Loop charges $1.00 and 50 cents per kw which is way more than charge point. Unfortunately the apartment I just moved into signed a deal with Loop and this is the only option available. I haven’t been able to charge for the last 4 days. Hoping they get it together.
United StatesDoesn’t work
Most useless app in the world. Doesn’t work at all and has been throwing errors for a week. Emailing staff doesn’t work either because they don’t respond. Company deserves bankruptcy
United StatesIf you’re gonna charge $135 a month please make sure your servers are available
Title
United StatesWorst app I have to use
This is by far the worst app I have to use. I only can get the charger to start on its own about 10% of the time and even those times I have to take extra steps just to find the charger because the last couple weeks the app gets an error anytime I try to search for a charger. The other 90% of the time I have to call support to have them activate the charger since the app just doesn’t work.
United StatesOften not working
The app often is not working or wont statt the charging process. The bill is never late though.
United States
• Improved performance, fixing occasional crashes and ‘unknown’ errors • Resolved issues with the favorites • Converted interfaces to native mobile environment • Updated helper text in inputs throughout the app • 2FA is no longer blocking under some circumstances • User is no longer being logged out randomly after opening the app
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