Enel X e-Mobility is the leading provider of smart, grid-connected electric vehicle charging stations with over 50,000 smart charging stations across the world. JuiceNet: A smart home EV charging command center in your pocket or web browser Main features: - Monitor & control smart charging remotely - Get real time notifications about charging status and view smart charging history - Reduce your energy costs by scheduling charging when rates are low - Measure total energy, greenhouse gas reduction and cost savings via JuiceNet Green edition - Configure & manage multiple JuiceNet-enabled charging stations - Use compatible smart charging voice control features via Amazon Alexa and Google Assistant - Participate in smart grid incentives to further lower the cost of owning and driving your EV
So much worse
The app when I first got my juice box was fine. Nothing fancy but easy to use. Then for some reason they decided to make the current app which is so bad it’s amazing. It’s so bad I’d be surprised if the person that supervised the development of this app ever works in tech again.
Unreliable. Connectivity issues
The app is buggy. In fact, you can’t even file a bug report since it returns the error message ‘bad gateway’. Before JuiceBox was acquired by Enel the app was great. Ever since it’s been trouble.
ET
It’s the Atari ET cartridge of smart charger apps. I’m always in the pit and can’t get out. 🤷🏻♂️ For example, it wants a “pairing pin” to configure the device. But the instructions say to get the “pairing pin” from the menu. But the menu doesn’t show up unless there’s a device configured. The pit. Or you can change “ownership” instead. But that procedure requires you plug into the car. So I do that but it just gets forever stuck in a spinning circle when I do that. More being in the Atari ET game pit. Should not be hard to make this app with normal paid engineer skill level.
give up
updated review several years and six chargers later i will not write a book but just say this app and the new way app are just not ready for prime time use. issues with apps and servers combined to create an unworkable situation. my thanks to the wonderful tech folks who spent so much time with me dealing with multiple difficulties. my suggestion is to avoid all the pain and get a dumb charger so you dont need to deal with any of this since the charger is only partially usable without a fully functional app.
Doesn’t work with iOS
Just got the new app replacing JuiceNet and it doesn’t work on my iPhone.
No customer service
This app is worthless and so is Juice net support. I constantly get the msg “Cusytomer see is is not available, try again later”. DO NOT BUY THIS SYSTEM BECAUSE IT DIES NOT WORK AS ADVERTISED AND YOU CANNOT GET HELP.
You think this was bad, try the new app.
This app has been discontinued and users forced to migrate to EnelX Way. It is really bad. Check the reviews and see for yourself. Do not buy.
We update the app regularly to improve your charging experience. Included in this version bug fixes and performance improvements.
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