Tech Advisor for DISH Protect

With Tech Advisor for DISH Protect, you get help and advice for your Wi-Fi connected devices, at home or on the go. Whether you’re trying to stream live TV to your tablet, or connecting Hopper to your Wi-fi, Tech Advisor for DISH Protect is ready to assist to ensure that you are tuned in to your technology and entertainment options. 

Tech Advisor for DISH Protect provides customers one-click chat or call access to a US-based tech concierge for help with: 

• Troubleshooting issues you’re having with your family’s connected technology: including mobile phones, tablets, laptops, desktop computers, gaming systems, smart TVs, and more. 
• Backing up data and cloud storage: simplify the myriad of content backed up in multiple places and eliminate duplicate content taking up valuable space on the families’ technology.
• Configuring a wireless network and solving connectivity issues: get help ensuring connected devices work together like watching the big game from your phone while you’re on the go. 
• Setting and managing parental controls: navigate the variety of apps and services to help ensure the family is safe online. 
• Suggesting best use of the connected devices in your home: help ensure your connected technology works effortlessly together. 

Tech Advisor for DISH Protect is available to DISH customers. We’re here to help Monday-Friday 7 AM-1 AM EST, Saturday-Sunday 7:30 AM-12 AM EST.