Pet Zero is a good help for your communication with the pets. Pet Zero now supports 2 knids of pet feeders. They can easily help you timed feed, manually feed remotely, and notify you when there is lack of foods. -Smart pet feeder Support monitoring real-time video captured by the camera on the feeder remotely, and support two-way audio communication with your pets. -Wi-Fi pet feeder Support checking pets’ feeding records remotely, and it is a great help for you to adjust the pets' feeding schdule.
Great App, but needs delay option
Hi, I love this product. I have four cats and one feeder for each cat. Two of my cats are pretty food crazy and even after attempting the train them for weeks, they still don’t go to the correct bowl, as I have some on specific diets for weight loss. What I typically have to do is feed them individually as fast as possible from the app so that they go to the correct bowls (the food crazy ones). Please add a delay option for feeding, up to 59 seconds. That would allow me to put a five second delay on the second feeder, a 10 second delay on the third feeder, and a 15 second delay on the fourth feeder. Would definitely be 5 stars then.
Zero support, solid device
Let me start by saying the feeder itself has been exceptionally reliable. I have owned it for a little over two years and I’ve never had an issue with the feeder. The problem is, which is all too common with Chinese products and Chinese apps, the developer never replies to software issues. the biggest problem is you will be signed out every 30 days from the app which means you will get zero notifications from the device, including low food notifications. Let me say that again, if you do not open this app at least once every 30 days, which there’s very little reason to do because the feeder is exceptionally reliable, you will be logged out and you will not receive notifications. I have submitted this repeatedly but the developer never replies. Every single feedback says “to be processed”. It’s a shame that the developer isn’t interested in feedback or issues like this, all they are interested in is shoving advertisements down your throat. I strongly advise you to find a product that does not use this vendor’s app. How this app has a 4.8 rating in the App Store is beyond me, unless the reviews are… well let’s just say there are plenty of other apps with high ratings that don’t deserve them. This falls into that category.
Not enough feelings
We feed our cat small portions throughout the day. Otherwise she throws up if she eats too much. This is a great idea but it is capped, it says, at 10 total feedings. But we can only get it to do 9. We have programmed feedings at 11am and 3 pm Monday though Thursday but it will only let is do one on Friday and it says it only supports 10 feedings. But it stopped at 9. Wet can’t even get a weekend feeding. Terrible limitation.
Constantly signed you out which means no notifications
A few months ago I would’ve given this 5 stars, now I would give it -5 stars if I could. The developers have decided that they are going to log users out without notification which means you get no notifications when there is a lack of food or any other problem with the pet feeder. Because the pet feeder is so reliable, it’s extremely rare that I get a notification so I don’t need to go into the app very frequently but there is no excuse for signing people out and not providing notifications when the food reserves are low. A pet could get seriously ill or die because of this negligence. furthermore, repeated attempts to contact the developer have failed to garner a single response. I strongly recommend you find a pet feeder that does not use this app.
App routinely fails to notify
App does not notify, I wish they had an option to send an email as well or a text message. My poor kitty was out if food and I didn’t realize if and the app failed to notify me.
App randomly resets
App randomly resets on me, and the company makes it impossible to search your username/account name for a re-log in. Not to mention that notifications ever came through in the first place on the app.
App is garbage.
My feeder connects to my phone but my app does not recognize it. I need to go away for a weekend. This started about 3 months ago with the most recent update. I have been feeding my cats manually for three months. Why did I spend a bunch of money on this product if it doesn’t do the one thing it’s designed to do.
Add compatibility of new models.
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