United StatesWant to report an issue on the go? GoDublin, the City of Dublin, Ohio mobile app makes reporting issues and improving neighborhoods easier than ever. Issues are automatically fed into the City's work order system so that they can be tracked and assigned to the appropriate City department. Users can follow the status of their request, by using a unique tracking number for each case. The City of Dublin supports a livable, sustainable and safe community by emphasizing public safety, innovative programs and extraordinary amenities. Please install the app and join us as we continue to improve our accessibility and responsiveness.
App accomplishes nothing!
I had hoped this app would expedite communicating with various departments within Dublin government. Absolutely not! Several years ago, the city had a very rich website with numerous points of access to our local government. This app accomplishes nothing!!!!!
United StatesSeriously bad. Wish I had an alternative.
Seriously, the most unintuitive app navigation I’ve ever seen. It literally takes me 5 minutes of wandering menus and sub menus to find the most basic and probably most frequent thing searched for “garbage collection services”. It’s Labor Day and I know there is an alternate collection day but had to confirm. I’m finally writing a review because I just spent another 5min+ trying to find it. Put a simple icon on the main page/menu! I mean come on, you have snow collection there and that’s for a single season out of the entire year! The complete lack of common sense in developing sensible navigation is astounding. If I could give zero stars I would.
United StatesReinstall to fix
I spoke with the developer and there are a small number of users having issues. It seems like an uninstall and reinstall of the app fixes the problems. Also, there is a known bug with the login boxes not showing if you use dark mode. Temporarily use light mode to log in or create an account. The developer plans to fix this issue.
United StatesNew version is glitchy
Why fix something that’s not broken, it won’t allow you to make a service request now, frustrating. Not sure why you would waste tax dollars to make it look pretty but unusable?
United StatesNo longer accepts service requests
The update made it no longer functional
United StatesUpdate no longer works
Apparently the app was working so well and citizens loved it to the point the city “updated” it to no longer accept service requests. Informed them almost 2 months ago and it’s still not been resolved. I see someone else on June 8 reviewed it and stated the same thing. A resolution update would be nice.
United StatesService Request Failures
I attempted five times to make a service request using the app. Each time it failed. I’m not sure who in Dublin manages this app but it obviously needs attention.
United States
- User can now delete their accounts from the profile page. - Fixed issue with viewing nearby requests filters. - Telephone numbers on info boxes can now be clicked to initiate a call. - Other small usability tweaks.
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