United StatesRide CTA, Metra & Pace with Ventra: Manage your fares, buy Metra mobile tickets, get arrivals and add your Ventra Card for riding CTA and Pace to iPhone and Apple Wallet. Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features you're used to on the Ventra website and more, including mobile ticketing for Metra trains! With the Ventra app, you can: • Check your balance and available passes in your Ventra Card's transit account. • Instantly load value or passes to your Ventra Card's transit account. • Switch autoload for transit value or passes on and off. • Buy and use Metra mobile tickets to ride any Metra train. • Use transit value you've loaded to buy a Metra ticket. • Get real-time account notifications so you know when it's time to load more fare or buy more tickets. • Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.
No Metra tickets
Whenever I try to buy a Metra ticket, it just says "no tickets available". Used to work last year.
United StatesSign Outs Are Getting Annoying!
Grab me some crayons and paper so I can describe to the Ventra development team how annoying & inconvenient the daily sign outs are becoming. Only one device signed in, no updates yet daily I must sign into this app. The Comcast/Xfinity app isn’t even this bad. Listen, if you’re on the same playing field as a cable company it’s time to reevaluate your employment as a dev developer.
United StatesNo surprise after NOT using it for 8 years
the last time I used this awful app was in 2016. It was buggy, slow and just an awful user experience. Thankfully I no longer needed to use it for almost a decade until I moved and got rid of my car, walking to most places or Ubering. However, on the rare occasion where I need to go to the suburbs the Metra is the best option. So I resurrected the app on my phone thinking the bugs have to be ironed out after 8 years right? After updating it I chose a ticket for my route, got to the cart…and the ‘Purchase’ button was so low on my phones screen that it interfered with the slide out drawer of my iPhone. The developers placed their only means to purchase their product below another form of UI interaction. The FOCUS of the app completely rendered useless. Clicking on the button does absolutely nothing. For all I know it could be because it’s just broken in general and maybe not because it was implemented and designed in an awful spot. Metra must be receiving kickbacks for riders purchasing physical tickets at the booths. The Metra must be thinking “Let’s make the app completely irrelevant our passengers can thank us 8 years from now.”
United StatesLogout
Logs me out every few days. Why? Annoying to have to log in again when you need your ticket fast
United Statesbuggy and desperately needs an update
i’m constantly getting logged out, the ui is filled with bugs and is super old fashioned. lately it’s not even showing arrival times for any of the lines/stations i have starred.
United StatesStop making me login!
Stupid app. Constantly have to reset password.
United StatesSporadic issues, poor execution
Very bad experience using this app. Don’t really have a choice. Sporadically logs out and removes favorites. Very annoying.
United States
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