United StatesPRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode. The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems. Always Get The Best Fare With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses. You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month. You can track your progress toward a Day or Month Pass in the PRONTO app. *Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass). Manage Your PRONTO Cards • Register your PRONTO card for balance protection • Load money onto your card using a debit/credit card • Set up autoload to top off your card automatically when your balance gets low • See your balance, current fare, and earned passes • Look up your recent scans, transfer times, and payment history • Manage multiple PRONTO cards for your family or group • Block/Unblock a lost or stolen card Next Departures: • Find Next Departures using stop number, address or landmarks • See real-time bus and train service statuses and news • Map and List view of Nearby Stops • List of recent stops and favorites Trip Planning: • Plan a trip using popular landmarks or addresses • Full trip itineraries with fare information, actual walking distance, and map view • Set alerts to notify you when transit is arriving • See a list of recent trip plans • Save favorite stops for easy access Need More Help? Contact PRONTO Support at 619-595-5636
Needs NFC and/or Apple Pay
The QR code is really difficult to scan, Making the virtual card part of the app nearly pointless. I know the cards are NFC and so are the readers. Why can we not use that. Or better yet put the card in Apple Pay like LA county does with TAP. In it’s current state this yet another app that I can’t rely on to allow my phone to replace my wallet it’s a real bummer that a decade after Apple Pay/wallet was introduced there are still companies trying to replace wallet cards in their own way instead of just directly integrating with the native digital wallet.
United StatesNo Notice
I signed up for notice of issues & did not receive any notice of bluff collapse on rail road from solana beach to San Diego depot
United StatesWorks ok
Good app. Saves me time and effort on obtaining physical card (useless for out of town visitor) or fumbling with cash. 1 star off for poor QR code implementation, it does not auto brighten up in the app and neither you can add it to Apple Wallet. It allows you to save to your photos app, but it’s poor low effort gimmick. How about implementing Apple Pay / Google Pay and even allow credit cards to pay for transit but give discount incentive to riders who use virtual Apple Pay/Google Pay that can utilize RFID just like Clipper Card in San Francisco or Ventra (Chicago CTA/Pace)
United StatesNo refunding
Robbery! How do you not refund the money i loaded and didn’t use. In this economy i can understand a charge for the refund but for me to not have any access to the funds that are now just going to sit there because i thought id try something new out of town.
United StatesApple Pay
Thid thing says it supports Apple Wallet, I see no evidence of that. I could not click apple Pay to add funds? Really?
United StatesNeeds improvement
The only functioning thing about the pronto pass is adding monthly pass. There is no option to add the daily pass that is only available at the bus stations machine. I have to walk or drive more than a mile to add the daily 6.00 pass. It used to be offered on the bus and now you have to pay 2.50 to be able to pay an additional 6.00 just to ride on the bus like??? It doesn’t make sense to a person riding but I guess it does for those who operate the app they don’t have to walk more than a mile just to load the pass ?? Logistically makes no sense !
United StatesApp Isn’t Working
None of the routes or schedules are showing up. The only thing working is loading money.
United States
Miscellaneous bug fixes and improvements
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