United StatesThe backbone of any great trip is an itinerary that’s expertly designed, thoughtfully personalized, and updated in real time. The “EF Traveler” app gives teachers and travelers easy access to detailed itinerary information from the Tour Director leading their group. Teachers can also use the app to process secure payments and share tour feedback directly with EF. Features available: • View detailed itinerary information and receive updates specific to your tour(s) • Access important logistical and group information • Provide tour feedback to EF from the road • Process secure payments on your own device • Send chat messages to tour participants without sharing your phone number
Poor UX
The itinerary page refreshes and has to reload every time you switch tabs or switch between apps. Because it autoscrolls to the top every time it does this, it is especially annoying switching between it and the calendar app.
United StatesParis-Normandy-London
Had a fantastic trip with our school. Our tour director, Sem, was entertaining, informative and a calming presence to have knowing that he was on his game 100% of the time. He clearly loves his job. He was quick to make suggestions when necessary and at times had to make quick alternative plans. Will definitely use EF tours for my next educational trip
United StatesDon’t Contract With EF
I am a former online teacher that was with for 6 years. When time came to renew my contract; the people in charge decided not to. That was in spite of having high student reviews and a proven track record. When I asked why my contract wasn’t being renewed, no answer was provided. They purposefully ignored all my requests and were very very very very rude and disrespectful! The point of this review is to let it be known that their customer service for teachers is horrible. If you are a qualified ESL teacher, this is a company to avoid.
United StatesSO GREAT AYYAYAYAYAYYAA
YES SO GREAT YAYAYYAYA
United StatesAs Good As The TD Using It
LOVE IT!!! This app was a game changer for my travelers, but I suspect it was only as amazing as our Tour Director made it. She posted *everything*- breakfast times, daily departure times, and very detailed daily itinerary info (including free time suggestions- with links, prices, and info). Having the evaluation tools at my finger tips was great, too. Much better than passing the tablet around! Like other users, I had some initial problems logging in. Those issues were magically resolved after some follow-up with EF, and it started working a few days before departure. I didn’t use the payment tool, but in addition to paying for the excursions, I would like to see an update that allows me to see which travelers paid for each excursion. (Sometimes they forget or don’t know they were signed up.) I know this info is available on the website, but the app is easier to load and use while traveling.
United StatesIt works
It’s nothing special, just a pretty helpful app to know the trip itinerary. The app should add an option to print the itinerary, however.
United StatesCan’t get into it.
“Error sending login token.” Update the app, click Group Leader, complete EF account login (which works for online account). “Error sending login token.” Uninstall, then reinstall. “Error sending login token.” Will my travelers not be able to use this if I can’t access it to enter my Group Leader code?
United States
- Bug fixes - App stability improvements - Itinerary loading/caching improvements - Enabled announcements for convention tours - In-Channel Message Read Receipts - Enabled student feedback survey
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