United StatesThe Icelandair app guides you through your journey with ease. With a simple and effective interface, the app provides access to various beneficial features related to your flight, keeping all travel information in one handy location. GET MORE OUT OF YOUR SAGA CLUB MEMBERSHIP See your Saga Club and Tier Credit status, earn and use Saga Points, add Saga Club card to Wallet, or use your virtual Saga Club card in the app. You can also register Saga Points for past flights. BOOK FLIGHTS Search for your next travel destination, book your flight with auto-filled information, and access booking details in one place. OVERVIEW OF YOUR ENTIRE JOURNEY Manage your journey by preordering meals, choosing a seat, or adding baggage to your flight. Check-in online via the app and receive the boarding pass directly. Save your boarding pass in Wallet or share it with other travelers in your booking. GET NOTIFIED ABOUT YOUR FLIGHT Receive notifications at the right time and stay informed at every stage of your journey.
Not great.
I am not able to access the information for my trip. Seating, times, luggage, meal selection. Just nothing. I have deleted it and tried logging on again to no avail. Very disappointed.
United StateseSIM available for purchase (data only)
I was playing with the app and saw there was an option to purchase an eSIM for the country I was visiting. I couldn’t get a SIM for the three months I’m in Sweden because they require a national ID number. But magically I was able to get one through Iceland Air. 👏🏽 This is a huge perk.
United StatesPoor app
Almost nothing works the way it’s supposed to. Resetting my password took 3 tries til I got a correct link. Needs major improvement!
United StatesCannot add DOB to Saved Passenger Info
With today’s update, you cannot select the date of birth when entering Saved Passenger info.
United StatesGreat for an infrequent user
Used this for one trip to Iceland and it worked great. No login required which is awesome. Checkin steps are a little cumbersome but reasonable. Easily added tickets to Apple Wallet.
United StatesWow. What a terrible user experience
This app is very confusing to use especially when it comes to adding extras like meals to your flight. Inadvertently ended up purchasing two meals for the same segment rather than one meal for the segment from Europe to Iceland and another meal for the segment from Iceland to North America. Also, it doesn’t explain that if you make any mistakes—something easily done given the interface—the charges are unchangeable and not refundable. Even if you call the customer service line to fix it—a process that took for me over 25 minutes—you will find nothing can be done and be told, incorrectly, that the no-refunds policy on Iceland would seem, geographically at least, to be a good reasonably direct way to fly from to many cities in Europe, to many cities in North America and vice versa, but the customer service experience of using the Iceland Air app—the confusion, the headache, the wasted money and food—makes the extra one pays for a direct-to-contintental-Europe flight on almost any another airline well worth it.
United StatesA bad app that doesn’t work
They should make one that does
United States
Added the ability for Gold Saga Club Members to book parking at KEF airport General maintenance and bug fixes
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