United StatesThe Air NZ app – your trusted travel companion – lets you: • Take control of your flight bookings – change your seat, add a bag, manage your meals, and more. • Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. • Scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge. • Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported. • Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more. • Receive notifications with key flight information – you'll never miss a beat. • Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required. • Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. • Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day. • Access and use your digital Koru card when you have a Koru membership. • Access quick links to book or change flights on the fly. • Stay organised – add flight details to your calendar, and share them with others. Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options. By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.
Terrible app
I have had multiple problems while checking in for my flight on the app. Going in coming from New Zealand you can check in for your flight 24 hours before the flight the app would not let me check in and I had to check in at the airport at the New Zealand desk. I leave tomorrow less than 24 hours the app will still not let me, check in for my flight even though I’m using Zealand VPN it says that my flight check-in is not open yet. I will have to check in at the airport yet again.
United StatesGreat airline app !
Well done !
United StatesActual use during travel disappointment
- doesn’t remember participating airline membership numbers previously entered via the web based site - doesn’t connect the required departure ticket information for international travelers, which prevents the online check in process from completing. - even though our departure ticket was also an Air New Zealand flight.
United StatesDale Sand
You canceled our flight to Auckland twice. We had Premium Economy seats and we used OneUp upgrade to Business class. We now have no seat assignments and your web site says you will assign seats when we check in. This terrible and I am totally upset.
United StatesMrs. Anthony
Air New Zealand is the best airplane, service, comfort, food, I have ever ridden. Above and beyond all my other airline travels.
United StatesFantasy airlines
Beautiful service and efficiency. Highly recommend.
United StatesNeeds work
Regularly logs me out of app. Seat assignment feature does not work. Slow.
United States
Minor improvements and bug fixes
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