United StatesMake travel easier. Real time information, journey planning and myki top up. Welcome aboard the Public Transport Victoria (PTV) app where you can top up your myki, plan your journey, get travel alerts and more. The PTV app lets you plan your journey using trains, trams, and buses, making travel around Melbourne and Victoria simple and convenient. Create an account and register your myki for added security. You can also schedule auto top up so you are always ready to travel. Personalise the app by saving your favourite routes and stops and get real time notification alerts for your preferred stops and journeys. - myki top up: Hold your myki to the back of your phone to check your balance and top up instantly - Apple Pay: Pay with Apple Pay for myki Money and myki Pass - Account management: Keep track of your mykis and easily access their balance, expiry dates, transactions, and travel history - Auto top up: Set up auto top up to ensure you always have sufficient balance on your myki - Alerts: Stay informed of disruptions to your journey, news and myki - Real time information: Get real time departure information for upcoming services - Live tracking: Watch your service arrive at any stop (available for bus and train only) - Favourites: Save your favourite stops, lines, journeys, and addresses for fast access - Reminders: Set journey planner reminders for leaving on time - Search: Look for destinations, stops, routes and myki outlets, or use your current location to search for nearby transport options. If you enjoy using our app, please leave us a review. If you would like to contact us about anything, please email [email protected]. Please note: Offline mode is not available in this app. The app is online only and requires an internet connection. This helps us to always provide you with the most up-to-date public transport information.
International Traveler DONT INSTALL
Don’t waste your time if you’re an international traveler and don’t have an Australian number/address because you can’t even sign up. I can’t believe developers haven’t thought about localization. Really disappointing.
United StatesAwful
As an international traveler that just rode the Metro all around Sydney, I’m shocked and stunned how far Vic is behind in technology. To sign up, you need a physical card that cost… Really unbelievable. Just can’t believe how much business they lose over ridiculous enrollment process
United StatesKlutzy system
I was shocked to find this klutzy app and transport ticket system in Australia which has so many smoothly operating systems and well-thought through processes. As a tourist, passing through for two days, I downloaded the app, thinking I could finally use Victorian public transport easily. But no such thing. The app requires you to have a physical myki card to sign up. (Huh!?) but no problem, I had a myki card from my last trip to Victoria. But no, it had expired! (Huh!?) no problem, I was outside a newsagent so i figured I could delay my trip by ten minutes to go get a new card, but there was a big “no myki here” sign inside. Finally I found a seven eleven that sold physical cards but the lady told me to stand aside so she could serve other customers first (I guess myki is also klutzy and slow to sell…) but then she tells me it is six dollars for my card and three dollars each for my kids and mother… $18 before we could even fill the cards with fares. Then she tells me it’s free to ride in the city anyway so we jumó on a tram without getting a ticket, but apparently the free zone only goes a little way and drops you in a newsagency-free zone! So then we were stuck on the middle of nowhere with no way to get a ticket for our transport. Which Einstein designed this system?
United StatesUseless for visitors
I can’t sign up because I don’t have a local cellphone. So now I have to buy this piece of plastic for $6 and hope I don’t lose it. I’m loving Australia so far but who designed this system?
United StatesAbsurd sign up process for a transit app
Echoing comments from many other reviewers who are trying to use this app to check a balance or refill a card quickly. The process is however more cumbersome then signing into a banking app and requires so many local details that of course are not relevant to visitors whether from far off or other parts of Australia. As a result, what seems like a great app is all but unusable, particularly when it’s most needed (like waiting for a bus and wanting to add funds).
United StatesAwful.
Doesn’t scan the NFC chip properly and also doesn’t let you enter a phone number properly. It’s is unusable
United StatesAlmost there
This App seems to give all the relevant information, allow me to top up, show me routes and times to board, etc. It's only missing the ability to use my phone/watch to tap on/tap off. As soon as you can sort that out, this would be perfect. I wouldn't have to break out my wallet and go digging for the transit card. Android users can do this, why are Apple customers waiting?
United States
Bug fixes and stability improvements
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