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One happy customer
I enjoy shopping Sally’s Beauty Supply in store and online. They have a variety of products and the prices are great. In store they have people who are knowledgeable about the products and how to use them. Highly recommend
Inaccurate Inventory
I need the app to accurately sync with store’s inventory. The last time I ordered I already drove over 20 miles because it was the ONLY store the app said that had all of my items…to find out upon arrival that they did not have all of my items. Of course considering I was bleaching my hair…this is NOT a situation you wanna take a risk in simply buying another brand you’re not familiar with or have tried. That wasn’t cool Sallys🤦🏾♀️
Ordering
I enjoy the ease of ordering items online from Sallys making payment is very easy
Website is a pain to navigate!!
Every time I use the Sally’s website I run into issues. One of the issues is when I’m changing from in-store pick up to delivery or vice versa. I get pop-ups that show the change but the change doesn’t reflect what is in my cart. Then there is the issues with the Sally’s credit card. Mind you there is no outstanding balance on it, it is always declined. I was told to call there home office. I did and they found that it was on a freeze mode, I don’t understand why, but they supposedly fixed it. Not the case! I tried placing an online order this morning using the card and that won’t go through. I had to pay it through my PayPal account that went through. I give up on their credit card. I’m cancelling it. This has been going on better than a year now!!
Sally’s beauty supply online
It’s easy conviene plus you get discounts and makes it easier by also having orders delivered to your doorstep and in store pick up
Difficult to navigate
During my order, the app jumped around, and I had to place my order four times before it finally went through. Spent almost an hour trying to place an order. Also, I opted for the two hour free delivery, however, there is a tip included with your delivery so it’s not really free. I could opt for the tip, but I didn’t want to be a jerk. I ultimately just picked it up myself for free.
Amo Sally online
♥️
Bug fixes and Enhancements
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